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  • October 28, 2015 at 3:51 pm in reply to: Multiple intrusions? #5505
    tbarney1
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    Post count: 15

    Thanks Suman!

    October 28, 2015 at 1:42 pm in reply to: Multiple intrusions? #5494
    tbarney1
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    Post count: 15

    Hi Suman,

    Thanks for your reply. I went ahead and followed your instrux. I have 2 quick questions:

    1) Is it possible to disable the intrusion logs via my dashboard?
    2) Is it okay to delete the current logs that I have or would you and Hassan need to reference this information in case I had a problem in the future?

    Thanks in advance.

    October 17, 2015 at 10:31 pm in reply to: I'd Like a Refund – Email Follow Up #5233
    tbarney1
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    Post count: 15

    Suman,
    I want to thank you so much for the level of customer service you and Hassan have given me. I never had a plugin developer configure a plugin for me personally. I really appreciate this!

    • This reply was modified 9 years, 2 months ago by tbarney1.
    October 15, 2015 at 5:35 pm in reply to: I'd Like a Refund – Email Follow Up #5174
    tbarney1
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    This reply has been marked as private.
    October 15, 2015 at 4:23 pm in reply to: I'd Like a Refund – Email Follow Up #5167
    tbarney1
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    This reply has been marked as private.
    October 14, 2015 at 5:34 pm in reply to: I'd Like a Refund – Email Follow Up #5112
    tbarney1
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    Post count: 15

    Hi Suman,

    The issue that I’m having is that I cannot figure out how to configure this plugin so that I remain undetected as a WP user. I don’t want to radically change how I log in or do anything particularly complicated involving redirecting directories, etc., if possible. I just don’t want to visit sites like whatwpthemeisthat.com and see all of the details of my site pop up, LOL.

    How can I PM you my login details? I definitely do not want to publicly post such sensitive information.

    October 11, 2015 at 7:41 pm in reply to: I'd Like a Refund – Email Follow Up #5043
    tbarney1
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    Post count: 15

    Hi Hasan,

    OK, no worries. Since it looks like I can’t get a refund, I’d appreciate it if you could point me in the direction to get simple instructions on how to make this plugin work.

    November 11, 2014 at 3:25 pm in reply to: Anyone can see that I use WP on this site… #1372
    tbarney1
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    Post count: 15

    Hi there,

    Thank you so much for taking the time to type out an answer to my question, I really appreciate it! Hopefully we’ll all get responses from the support team soon.

    Take care and have a great day!

    November 6, 2014 at 3:56 pm in reply to: Anyone can see that I use WP on this site… #1366
    tbarney1
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    Post count: 15

    Can someone please respond to my inquiry? It’s been almost a month since I originally posted. This is the worst customer service I’ve ever received for an online purchase.

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