Hi
Thanks for your reply.
I carried out the first option;
1) Auto install:
log in to your WordPress admin panel, navigate to the Plugins menu and click Add New. Click Upload and choose plugin zip file (like “hide_my_wp-454-install-f.zip”) from your computer then click Install Now.
And I received the message as per my initial post.
I do not have access to the c-panel.
Does the original file downloaded from Envato need to be unzipped as well using the first option?
Thanks
Zahid