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  • November 15, 2017 at 11:04 am #18726
    bang shin chul
    Pro
    Post count: 41

    Hi.
    After Activate the plugin, my site is broken.
    I get a 404 error about all the resources on my site. also jquery is not loaded.
    How can I fix it?

    Please send solution to me.
    Thank you

    Best Regards,
    bsc

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    November 15, 2017 at 11:12 am #18728
    Suman M.
    Post count: 12478

    Hi, can you please generate debug report from HMWP start tab and post it here as private reply?
    If it’s Apache server, then make sure that .htaccess file is writable (in your site’s root directory).
    And if you are using any Cache plugin, then make sure you clear the cache.

    • This reply was modified 7 years, 1 month ago by Suman M..
    November 15, 2017 at 11:18 am #18730
    bang shin chul
    Pro
    Post count: 41
    This reply has been marked as private.
    November 15, 2017 at 1:37 pm #18731
    bang shin chul
    Pro
    Post count: 41

    Dear Suman

    I have found this error before launching my business site.
    So I have not much time.
    I hope you solve my site error as soon as possible.
    Note that the cache is cleared but errors still occur.

    Thank you.
    Best Regards,
    bsc

    November 16, 2017 at 3:00 am #18736
    Suman M.
    Post count: 12478

    It looks all okay in debug report. So, it’s most probably the htaccess issue. Please let us know your site’s wp-admin login details and FTP details as private reply so that we can set it up for you.

    November 16, 2017 at 3:13 am #18737
    bang shin chul
    Pro
    Post count: 41
    This reply has been marked as private.
    November 16, 2017 at 3:21 am #18738
    Suman M.
    Post count: 12478

    Can you please post here your site’s htaccess file as text file (after HMWP settings is being applied). Thanks!

    November 16, 2017 at 3:23 am #18739
    bang shin chul
    Pro
    Post count: 41
    This reply has been marked as private.
    November 16, 2017 at 8:30 am #18740
    bang shin chul
    Pro
    Post count: 41
    This reply has been marked as private.
    November 16, 2017 at 3:47 pm #18747
    Suman M.
    Post count: 12478

    It looks fine. Is this the only content you have in htaccess or there are other lines/rules too?
    And whether HMWP rules are added automatically to htaccess file or you added it manually?

    November 16, 2017 at 7:10 pm #18756
    RMMDCA
    Pro
    Post count: 39
    This reply has been marked as private.
    November 17, 2017 at 1:05 am #18760
    bang shin chul
    Pro
    Post count: 41

    I manually coded it again without knowing it was automatically added to the .htaccess file.
    and The htaccess code is the only content.
    I set it as described in the Video Tutorial, but my site is still broken.

    November 17, 2017 at 5:35 am #18764
    bang shin chul
    Pro
    Post count: 41

    Hi Suman.
    You surely be busy, but I hope you solve the error until today.
    Because I do not have much time because of my business.
    Thank you, but please take a little more attention for my site’s error.

    Best Regards,
    bsc

    November 17, 2017 at 5:50 am #18766
    Suman M.
    Post count: 12478

    Hi, we would definitely want to solve the issue for you. But in the cases like this, it would be very difficult to proceed further without the login credentials for the site.

    November 17, 2017 at 6:17 am #18767
    bang shin chul
    Pro
    Post count: 41
    This reply has been marked as private.
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