November 17, 2017 at 6:41 am #18769Suman M.Post count: 12478
Thanks for the credentials. I checked all the settings and everything is fine. It seems like the server is not allowing .htaccess file to read or so. Can you please contact your hosting provider regarding this?November 17, 2017 at 6:53 am #18770
I have just checked the permission of .htaccess by connecting to FTP, but it is set to be readable.
The permission value is 644.November 17, 2017 at 6:54 am #18771
I am currently using Amazon Web Service, but is there any way to configure the server so that AWS can read .htaccess?November 17, 2017 at 8:18 am #18772November 17, 2017 at 9:20 am #18775Suman M.Post count: 12478This reply has been marked as private.November 19, 2017 at 7:35 am #18796November 20, 2017 at 4:02 am #18802
Is Bitnami’s WordPress in Ubuntu environment not supported by ‘Hide my wp’ plugin?
I know that your plugins use .htaccess.
However, in my server environment the plug-in does not work even though I have made .htaccess readable.
November 20, 2017 at 5:13 am #18804
- This reply was modified 3 years, 4 months ago by bang shin chul.
Please make sure to reply as soon as possible for my business launch. I have not much Time.
Thank you.November 20, 2017 at 5:40 am #18806This reply has been marked as private.November 20, 2017 at 6:49 am #18807
Thank you for your reply.
I have tried all of the different settings provided by AWS and Bitnami.
(How to modify httpd.conf and htaccess.conf to make .htaccess readable)
Still, the error has not been resolved, and I think this is because you created the plugin without considering the server environment of Ubuntu.
I am not sure whether this error is caused by my server.
As much as I pay and use this plugin,
If your plug-in does not work on my server
Isn’t it your job to be update the plugin to suit my server environment or find solution and fix my error?
Just tell me “Unfortunately, server specific issues are out of scope for our team.” It seems irresponsible for customers who have paid you to say.
I think you should have a solution for them even for customers using Ubuntu’s hosting environment.
Please reply quickly.
bscNovember 20, 2017 at 7:17 am #18808
We are investigating the issue, please hang on.November 20, 2017 at 7:48 am #18809
In addition, I am interested in compatibility between WPML and Hide My WP.
I know you are busy, If you don’t mind, please take a little more attention.
bscNovember 20, 2017 at 8:38 am #18810This reply has been marked as private.November 20, 2017 at 9:13 am #18811November 20, 2017 at 9:47 am #18815
How do I fix them?
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