Home Forums WordPress Plugins Hide My WP Make your plugin compatible with the ARMember plugin and the HelpDesk template?

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  • #21602
    king
    Post count: 130

    Hello,

    1) Yes I saw, options to rename wp-admin and wp-login.php (in the tab Permalinks & URLs)

    options to rename wp-login.php to “wp-login.php? Hide_my_wp = 1234” and not to “login”?

    2) Make your plugin compatible with the ARMember plugin and the HelpDesk template?

    Regarding the question 2 I need it to be compatible with your plugin if you do not intend to do it, I will ask for the refund I can not keep your plugin if it is not compatible with the plugin and the template

    Thank you!

    #21608
    Suman M.
    Post count: 12478

    Hi, as the plugin is update to the latest version (5.6.6). are you still facing issue with ARMember plugin and HelpDesk template when HMWP is active?

    Please explain the issue in detail with examples.

    Also, let us know your site’s wp-admin login details as private reply so that we can check.

    Thanks!

    #21714
    king
    Post count: 130
    This reply has been marked as private.
    #21718
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    #21720
    king
    Post count: 130

    To get access to the page we need your ip address ipv4 for the whitelist
    The site works well I have no error as on your image?

    Several tests
    I have already disabled all options related to the connection in HMWP and I have already checked everything works correctly.
    I’m talking when HMWP is off

    ARMember plugin also has options to modify the connection paths, I do not fix the functionality did not activate on ARMember

    The problem comes from HMWP, the developer of ARMember plugin to check everything works correctly. I’m talking when HMWP is off

    Since the beginning of the plugin purchase
    problems on problem

    #21723
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    #21739
    king
    Post count: 130

    Hi,

    Without an ip address, from you, I can do nothing for you
    I will not disable the maintenance mode, our website is not finished yet

    Thank you

    #21757
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    #21766
    king
    Post count: 130

    Hi,
    I add IP address in whitelist,
    tests?
    Thank you

    #21783
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    #21795
    king
    Post count: 130
    This reply has been marked as private.
    #21807
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    #21815
    king
    Post count: 130

    Hi,

    If you change IP address every day, it’s normal to no longer have access
    Thank you for not publishing our site

    4) The plugin causes errors in the browser console?

    (index):12 Uncaught SyntaxError: Unexpected identifier
    (index):29 Uncaught SyntaxError: missing ) after argument list
    • This reply was modified 4 years, 8 months ago by king.
    #21838
    Suman M.
    Post count: 12478

    Hi, as I mentioned above I have dynamic IP and it keeps on changing.

    4) We checked in our test sites and there’s no such error. In your site, does this error go away if HMWP is deactivated?

    #21840
    king
    Post count: 130

    Hi,

    1) Not answered?
    I can not add your ip address every day, I have work
    I already add twice

    4) Yes

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