sappsupport

[sappsupport]

Yes. I think the real source of the problem is enabling the “IDS” in conjunction with those features. In our case, the IDS keeps blocking registration via Gravity Forms. I have tried to exclude our IP, but is there any feature to generally exclude the registration page from being blocked by the IDS when people are completing registration via Gravity Forms?

Thanks!

[sappsupport]

This reply has been marked as private.

[sappsupport]

1. Woocommerce Frontend Manager… Are you logged in as Admin? Did you try that just as a user?

2. X Theme. It’s really not about general compatibility. Is about being able to upload X theme logo when HMWP is enable.

[sappsupport]

Hello. Any updates?

Thanks!

[sappsupport]

Hi. Hotmail blocked the attachment upload for security reasons. But I just uploaded to Google Drive. Try and see if you can download it: https://drive.google.com/open?id=1R4x4pseP3ro0ypXBMMLDuQz5KERWcQGV

• This reply was modified 5 years, 6 months ago by sappsupport.

[sappsupport]

How can I send you the X Theme package? The file size limit on your forum didn’t allow the upload.

Thanks!

[sappsupport]

Yes. I’m using “Woocommerce Frontend Manage” with X Theme. I can send you a copy of X theme for testing purposes.

Thanks!

[sappsupport]

Hi. It seems a little hard since the site is already in production, but this issue is something we noticed with X Theme logo upload before we encounter the same kind of issue with this plugin (Woocommerce Frontend Manager): https://wordpress.org/plugins/wc-frontend-manager/. when Hide My WordPress is activated and you want to upload photo on the frontend the screen turns into this: http://prntscr.com/ntq778 so you can’t upload the image or photo till you deactivate HMWP.

Thanks!

[sappsupport]

Ok. Thanks!

I have tried all of the above, but nothing changed. I also tried General Settings >> Exclude Files, and excluded that plugin folder but nothing changed.

[sappsupport]

Hi. Thanks!

I think another thing also could be the fact that W3 Total Cache is adding another “rewrite rule” to .htaccess. I’m not sure why but I think this might be cause issues with Hide My WordPress. Please check screenshot here: http://prntscr.com/mj170b

Thanks!

[sappsupport]

Hi. Thanks for the support! The issue seems to has been resolved. I’m not sure how, but I deactivated the plugin, cleaned up .htaccess, re-activated the plugin, rebooted the server, re-started Apache and MySQL.

But another question I would ask is this: I know Hide My WordPress was having some issues with W3 Total Cache and Cloudflare “Minify/Minification” when the “Minify” is activated in Hide My WordPres, is this problem still happening? Or You have solved it? The reason I’m asking is because when W3 total Cache is activated, everything looks good, but the site’s logo is broken. When I contacted W3 total Cache team they suggested that the “Minify/Minification” in W3 Total Cache could be causing the problem and I turned off the “Minify” feature in W 3 Total cache. But the logo is still broken. Do you think I should also turn off “Minify” in Hide My WordPress even when I turned “Minify” off in W3 total Cache and Cloudflare? Could it also be causing the broken logo problem?

Thanks!

[sappsupport]

Thanks for the reply. The .htaccess permission is 644 right now. Should be something different? Also, I have double check the .htaccess content for unusual code and couldn’t find any. Any other suggestions?

Thanks!

[sappsupport]

This reply has been marked as private.

[sappsupport]

Hi. Which table of the database has Hide My WordPress postbase? After switching back to “catgory” from “topic” which we set before or when we started using Hide My WordPress, we can’t even access posts anymore. I’m thinking maybe we have to go into the database and change it back.

Thank you!

[sappsupport]

This reply has been marked as private.

[Author]

Posts