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Viewing 15 posts - 16 through 30 (of 623 total)
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  • in reply to: Developer * View source #16332
    Hassan
    Post count: 955

    Hi,

    Sorry for delay,

    I couldn’t login using provided link but I recently noticed there is a fundamental incompatibility with Jupiter and it’s not expected to to be fixed in near future. Please request refund from CC panel to get your money.

    There is a report that it works as long as you didn’t enter Jupiter purchase code. If it’s possible pelase try that and let me know the result.

    in reply to: Was working until update #16330
    Hassan
    Post count: 955

    Hi,

    I noticed there is a fundamental incompatibility problem with Jupiter and it’s not expected to to be fixed in near future. Please request refund to get your money.

    Please also check different pages of the site as I triad several things (like enabling disabling of other plugins).

    in reply to: Entering Country Codes Crashes Site #16321
    Hassan
    Post count: 955

    Sorry for delay,

    The bug has been solved. Fixed version is attached.

    WP Fastest Cache was tested for the issue but it works correctly. We tested free features using medium settings scheme.

    Attachments:
    You must be logged in to view attached files.
    in reply to: Was working until update #15894
    Hassan
    Post count: 955

    Hi Liza,

    Sorry for delay,

    I couldn’t login using any of these URLs:

    https://abke.com/wp-login.php?hide_my_wp=1234
    https://abke.com/wp-admin/
    https://abke.com/wpuser/

    in reply to: 500 error #15891
    Hassan
    Post count: 955

    Jimmy, the root of all problems was admin AJAX 403.

    For an unknown reason, all ajax requests fail with 403 error. This problem is not related to HMWP as I disabled it and revert everything back and the problem exists.

    This caused upload error.

    This also caused replace problem because HMWP require flushing cache to see the result but as caching plugin uses admin AJAX Suman couldn’t flush it and see replaced source code.

    It also caused the recent problem with cache. Again, for an unknown reason cache was flushed accidently when HMWP was enabled so HMWP does its work and change source code then it was disabled but cache was the same.

    Admin AJAX is a wide used feature it’s recommended to fix this soon. I guess this issue was generated by a plugin (say BBQ or Anti-spam)

    in reply to: 500 error #15890
    Hassan
    Post count: 955

    Let me check it’s probably because of cache.

    in reply to: 500 error #15878
    Hassan
    Post count: 955
    This reply has been marked as private.
    in reply to: 500 error #15877
    Hassan
    Post count: 955

    Hi Jimmy,
    Sorry for delay,

    I worked on your site last night (you could see several changes) but no success yet. I got several 500 errors and sometimes slow connection but when no HMWP feature was enabled.

    You have too many active plugins and this make site a little slow I wanted to disable all plugins and try again but as it is risky it’s better to first take a backup for yourself.

    Anyway, you can request a refund from Envato panel.

    in reply to: nginx 404 errors #15762
    Hassan
    Post count: 955

    HTTPS works well. I will check nginx config file for http, too.

    in reply to: nginx 404 errors #15757
    Hassan
    Post count: 955

    After several trials I could make it work.

    I just pasted HMWP rules beyond location / and seems it’s enough to make everything work as expected.

    in reply to: New wp-admin path acutamtically updated as wp-admin #15756
    Hassan
    Post count: 955

    Hi,

    I checked out WP files and notice you have used a special tools to install WP. Your wp-config.php is almost empty. This make it hard to find the real problem. Note that New Admin Path is one of our complicated features.

    Anywya, if you could install new WP or revert current setup to a normal one please let me know for further investigation.

    in reply to: nginx 404 errors #15721
    Hassan
    Post count: 955

    I could login using SSH but can’t access to nginx (/home/nginx permission denied) I still can’t login to WP or even see the site frontend.

    Also let know the location of WP file on server and nginx config file.

    in reply to: nginx 404 errors #15684
    Hassan
    Post count: 955
    This reply has been marked as private.
    in reply to: Allow to an API to contact with wp-admin #15677
    Hassan
    Post count: 955

    This is the trick:
    wp-admin/admin-post.php?action=receive_new_items&hide_my_wp=1234

    Add HMWP query path to the request 🙂

    in reply to: WP Super Cache #15676
    Hassan
    Post count: 955

    Hello,

    After some checks, I found out the problem is simply because HMWP removes WP Super Cache comment from source code so it can’t find timestamp to check!

    So, there is nothing to worry! if WP Super cache’s test can be passed without HMWP it works correctly with HMWP, too.

Viewing 15 posts - 16 through 30 (of 623 total)