Suman M.

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April 9, 2016 at 10:25 pm in reply to: missing pictures, styling bacground #8876

Suman M.
Post count: 12480

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April 9, 2016 at 10:22 pm in reply to: WP-Rocket cache #8875

Suman M.
Post count: 12480

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April 9, 2016 at 10:21 pm in reply to: Images missing after saving layout in Cornerstone (X theme) #8874

Suman M.
Post count: 12480

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April 9, 2016 at 10:06 pm in reply to: Not able to change wp-admin #8873

Suman M.
Post count: 12480

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April 9, 2016 at 3:40 am in reply to: Not able to change wp-admin #8856

Suman M.
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April 9, 2016 at 3:34 am in reply to: Child Theme #8854

Suman M.
Post count: 12480

Hi, there seems to be some issue with HMWP in your website. I’ve assigned this ticket to sr. support so that he can look into it further.

April 9, 2016 at 3:17 am in reply to: Not able to change wp-admin #8852
Suman M.
Post count: 12480
Hi, please let us know your site’s wp-admin login details (as private reply) so that we can look into the issue further. Also, the FTP details please.
- This reply was modified 9 years, 5 months ago by Suman M..
April 9, 2016 at 3:16 am in reply to: any conflict on Zend OPcache, DSO, and mod_ruid2??? #8851

Suman M.
Post count: 12480

Hi, we haven’t tested HMWP yet in such environment. But we believe that it should work. Let us know if you come across any issue.

April 9, 2016 at 3:13 am in reply to: missing pictures, styling bacground #8850

Suman M.
Post count: 12480

Hi, please follow these steps:

– in HMWP start tab, set “Medium Privacy – More Compatibility” scheme and save the settings
– in HMWP permalinks & urls tab, set “rename plugins” option to “all plugins” and save the settings

Note: Assuming that it’s WP single site and Apache server. Your site’s htaccess file should be writable. After applying above settings the backend login URL will be http://www.YourDomain.com/wp-login.php?hide_my_wp=1234

If it’s still the issue then please let us know your site’s wp-admin login details (as private reply) so that we can look into the issue further.

April 9, 2016 at 3:06 am in reply to: WP-Rocket cache #8849

Suman M.
Post count: 12480

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April 8, 2016 at 7:13 am in reply to: Plugin not Working with My site–information response #8841

Suman M.
Post count: 12480

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April 8, 2016 at 7:09 am in reply to: Child Theme #8840

Suman M.
Post count: 12480

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April 7, 2016 at 7:30 pm in reply to: Redirect Login Issue #8833

Suman M.
Post count: 12480

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April 7, 2016 at 7:06 pm in reply to: Plugin is not saving the CODE or any settings #8832

Suman M.
Post count: 12480

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April 7, 2016 at 6:55 pm in reply to: Child Theme #8830

Suman M.
Post count: 12480

Hi, if you’re able to login to backend then please generate debug report from HMWP start tab and post it here as private reply. If you’re not able to access backend then let us know your site’s wp-admin login details and FTP details so that we can look into the issue further.
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