Suman M.

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July 23, 2020 at 6:32 pm in reply to: Website Not Responding After Update #31527

Suman M.
Post count: 12480

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July 23, 2020 at 1:49 pm in reply to: Website Not Responding After Update #31525

Suman M.
Post count: 12480

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July 23, 2020 at 4:33 am in reply to: Website Not Responding After Update #31522

Suman M.
Post count: 12480

Hi, thanks for contacting us. I tried to activate HMWP plugin in your site and now cannot access the site. Have you renamed wp-admin path name in HMWP settings previously? Please do let us know your site’s FTP credentials so that we can configure the plugin in your site.

July 21, 2020 at 4:19 am in reply to: How can i delete this? i want to delete my attactchment #31515

Suman M.
Post count: 12480

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July 20, 2020 at 11:28 am in reply to: WordPress database error table #31514

Suman M.
Post count: 12480

It seems like we don’t have such issue in our test site. However, we will check it. Let us know if the above solution works for you.

Regards!

July 20, 2020 at 11:20 am in reply to: [URGENT] ERROR with elementor after update #31513

Suman M.
Post count: 12480

Yes secureme, please disable Auto Configuration option as of now. Thanks!

July 20, 2020 at 5:16 am in reply to: Change the upload date directory? #31506

Suman M.
Post count: 12480

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July 20, 2020 at 3:33 am in reply to: WordPress database error table #31502
Suman M.
Post count: 12480
Hi, thanks for contacting us. The database table _hmwp_blocked_ips seems to be missing (not created) in your site.
Please run the SQL query (using phpMyAdmin) attached below (replace wp123_ with your site’s table prefix before running the query).
Let us know!
- This reply was modified 4 years, 7 months ago by Suman M..
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July 20, 2020 at 3:22 am in reply to: Change the upload date directory? #31501

Suman M.
Post count: 12480

Hi, thanks for contacting us. Yes, you can replace it. Please add the replacement like below in “Replace URLs” section under Replace tab:

wp-content/uploads/2020/07/Logot.svg ==> img-content/logo.svg

More info – https://support.wpwave.com/documentation/hide-my-wp/features-overview/replace-tab-options

July 20, 2020 at 3:18 am in reply to: New Wapplyzer update now reveals WP #31500

Suman M.
Post count: 12480

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July 20, 2020 at 3:10 am in reply to: [URGENT] ERROR with elementor after update #31499

Suman M.
Post count: 12480

Hi melirlbr, yes we are already working on the fix and the update shall be available in few days. For now, please disable Auto Configuration option in Permalinks tab.

July 19, 2020 at 8:08 am in reply to: How can i delete this? i want to delete my attactchment #31492

Suman M.
Post count: 12480

Hi, can you please try disabling Auto Configuration option in HMWP Permalinks tab? Let us know!

July 18, 2020 at 3:59 am in reply to: Some WordPress backend menu options are blank/not loading after activating #31488

Suman M.
Post count: 12480

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July 18, 2020 at 3:50 am in reply to: How can i delete this? i want to delete my attactchment #31486

Suman M.
Post count: 12480

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July 18, 2020 at 2:57 am in reply to: How can i delete this? i want to delete my attactchment #31483

Suman M.
Post count: 12480

Hi, thanks for contacting us. I could see that your site is using Nginx webserver. Hence you’ll need to manually add HMWP rewrite rules to Nginx config file and restart Nginx. Please follow this documentation – https://support.wpwave.com/documentation/hide-my-wp/installation-and-upgrade/nginx-configuration-nginx-server

Let us know if any questions.
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