Forum Replies Created

Viewing 15 posts - 1 through 15 (of 9,718 total)
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  • November 8, 2020 at 6:28 am in reply to: CRON Problem! #31577
    Suman M.
    Post count: 12480

    Hi, please email us to support[@]wpwave.com regarding the issue. Our support platform has changed.

    Thanks & Regards!

    • This reply was modified 4 years, 3 months ago by Suman M..
    November 8, 2020 at 6:28 am in reply to: CRON Problem! #31576
    Suman M.
    Post count: 12480

    Hi, please email us to @wpwave.com">support@wpwave.com regarding the issue. Our support platform has changed.

    Thanks & Regards!

    August 20, 2020 at 1:30 pm in reply to: The plugin breaks the site #31562
    Suman M.
    Post count: 12480

    Hi, our support system has changed. Please, kindly email us to support[@]wpwave.com regarding the issue. Thanks!

    • This reply was modified 4 years, 6 months ago by Suman M..
    August 9, 2020 at 6:17 am in reply to: Extended License for HMWP #31557
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    August 6, 2020 at 6:17 pm in reply to: Settings not saved #31554
    Suman M.
    Post count: 12480

    Hi, thanks for the detailed info.

    August 3, 2020 at 4:29 pm in reply to: Facing some unknown error! #31550
    Suman M.
    Post count: 12480

    Hi, thanks for contacting us. We are moving to new support platform. Can you please email us to support[@]wpwave.com regarding the issue? Sorry for the inconvenience caused.

    Regards!

    • This reply was modified 4 years, 7 months ago by Suman M..
    August 2, 2020 at 3:35 pm in reply to: Extended License for HMWP #31547
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    August 2, 2020 at 10:55 am in reply to: Extended License for HMWP #31546
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    August 1, 2020 at 5:09 pm in reply to: Extended License for HMWP #31544
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    August 1, 2020 at 4:44 pm in reply to: Extended License for HMWP #31543
    Suman M.
    Post count: 12480

    Hi, extended license for 5 websites is what we have now. So you’ll need to buy multiple extended licenses.
    However I’ll check with the concerned department if any provision for huge number of licenses.

    Thanks & Regards!

    July 31, 2020 at 3:32 pm in reply to: Extended License for HMWP #31541
    Suman M.
    Post count: 12480

    Hi, we do have extended license which can be used in upto 5 websites – https://www.screencast.com/t/2RuxbDEUteL
    It costs $99.

    July 28, 2020 at 6:09 am in reply to: Help with Settings #31538
    Suman M.
    Post count: 12480

    Hi, can you please check your site now? I’ve disabled “Auto Configuration” option in HMWP permalinks tab. There is a known issue with Auto Configuration while using Elementor, in the latest version of HMWP. We are already working on the fix for it and the updated version shall be available soon.

    Regards!

    July 27, 2020 at 12:39 pm in reply to: Website Not Responding After Update #31535
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    July 27, 2020 at 8:20 am in reply to: Apache error (WpRocket) #31534
    Suman M.
    Post count: 12480

    Hi, thanks for your valuable input. I’ve assigned this issue to our dev team so that they can look further into it. As of now, you can disable/remove WPRocket whitelabling added by you.

    Regards!

    July 24, 2020 at 6:19 am in reply to: Website Not Responding After Update #31530
    Suman M.
    Post count: 12480
    This reply has been marked as private.
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