Forum Replies Created

Viewing 15 posts - 7,411 through 7,425 (of 9,718 total)
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  • March 22, 2016 at 2:23 am in reply to: Error on the backend #8551
    Suman M.
    Post count: 12480

    Hi, please post here the exact error messages that you are getting. Also generate debug report from HMWP start tab and post it here as private reply.

    March 20, 2016 at 3:01 pm in reply to: Hide My WP Crash #8543
    Suman M.
    Post count: 12480

    Hi, the replacement you made (wp => as) is causing the issue. Please follow these steps:

    – rename “hide_my_wp” plugin folder name under /wp-content/plugins/ directory
    – login to wp-admin
    – rename back “hide_my_wp”
    – goto HMWP replace tools tab and remove the replacement (wp => as)

    March 19, 2016 at 9:16 pm in reply to: Hide my wordpress theme #8540
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    March 19, 2016 at 3:34 am in reply to: Sorry but this wasn't expected at start. #8537
    Suman M.
    Post count: 12480

    Hi, are you getting any error message? Also, we can setup the plugin for you if you want. Let us know.

    March 19, 2016 at 3:29 am in reply to: 404 error on /wp-admin/customize.php page #8536
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    March 19, 2016 at 3:27 am in reply to: Refund! #8535
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    March 18, 2016 at 11:13 am in reply to: fatal error #8521
    Suman M.
    Post count: 12480

    Hi, can you please generate debug report from HMWP start tab and post it here as private reply.

    March 18, 2016 at 11:12 am in reply to: Plugin no longer working #8520
    Suman M.
    Post count: 12480

    Alright!

    March 18, 2016 at 4:56 am in reply to: Plugin no longer working #8507
    Suman M.
    Post count: 12480

    Hi, can you please try emptying out “New wp-content path” field under HMWP permalinks & urls tab?
    If still the issue then let us know how we can regenerate issue at our end, so that we can check.

    March 18, 2016 at 4:52 am in reply to: Intrusions on non-existing files #8506
    Suman M.
    Post count: 12480

    Hi we understand your concern. We’ve noted it down. But it could take time even if this feature gets implemented in the Plugin.

    March 17, 2016 at 8:20 pm in reply to: Refund! #8504
    Suman M.
    Post count: 12480

    Hi, can we please know the reason for refund.

    March 17, 2016 at 2:43 am in reply to: nginx error page #8490
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    March 17, 2016 at 2:38 am in reply to: Recommended options have been applied. But when I am checking my page with Wappa #8488
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    March 17, 2016 at 2:36 am in reply to: Intrusions on non-existing files #8487
    Suman M.
    Post count: 12480

    Hi, hackers randomly try to access the websites and the above url could be one such instance.

    HMWP IDS detects malicious requests coming to your site and notify you about it. But all these requests might not be harmful and you need not worry as HMWP IDS will take care of this and will block the malicious requests if Impact level is more than 20 (default value specified in HMWP IDS). You can stop receiving emails regarding this by setting “Notification Threshold” option to 0 in IDS Firewall tab.

    March 16, 2016 at 11:02 am in reply to: Recommended options have been applied. But when I am checking my page with Wappa #8480
    Suman M.
    Post count: 12480
    This reply has been marked as private.
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Viewing 15 posts - 7,411 through 7,425 (of 9,718 total)
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