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February 19, 2018 at 9:17 am in reply to: CLAM AV Scanner is detecting a HIDE MY WP "Virus Signature" #20238turner2fPost count: 83
Would you like a copy of the database ?
February 19, 2018 at 7:47 am in reply to: CLAM AV Scanner is detecting a HIDE MY WP "Virus Signature" #20234turner2fPost count: 83Still getting the same issue.
February 16, 2018 at 3:12 pm in reply to: CLAM AV Scanner is detecting a HIDE MY WP "Virus Signature" #20211turner2fPost count: 83Thanks for the reply.
1) – When was this change made ?
2) – Do I need to RE-download and install, or configure anything ?
- This reply was modified 6 years, 11 months ago by turner2f.
February 15, 2018 at 10:06 pm in reply to: CLAM AV Scanner is detecting a HIDE MY WP "Virus Signature" #20203turner2fPost count: 83I have not received a response since January 29th.
Is this still being looked into ?
I am not really able to use this plugin since it causes CLAM AV to auto-delete my backups.
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FYI – back in 2013 I was one of the VERY first users of this plugin after that massive BOT attack.
I do not want to have to move on to a different plugin as I am very comfortable with this one.
I have bought MANY licenses both on CodeCanyon.net and on WPWAVE.com
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Please help.
Look forward to your reply.
January 29, 2018 at 10:25 am in reply to: CLAM AV Scanner is detecting a HIDE MY WP "Virus Signature" #19851turner2fPost count: 83I cleared out the IDS log.
CLAM AV Scanner is still detecting a virus signature.
January 27, 2018 at 4:37 am in reply to: CLAM AV Scanner is detecting a HIDE MY WP "Virus Signature" #19818turner2fPost count: 83Hello. I just saw your reply here. I did not receive an email notification.
What I need to know is how do I clear the IDS logs ?
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1) – So I should keep the plugin activated ?
2) – Clear the IDS logs ?
3) – And then run Clam AV on the database via C-Panel ?
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I would be using the following command line using “putty”
clamscan -r –remove=no /var/lib/mysql/user_database
(where user_database is the actual database name)
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Look forward to your reply.
January 17, 2018 at 11:40 am in reply to: CLAM AV Scanner is detecting a HIDE MY WP "Virus Signature" #19675turner2fPost count: 83Thanks.
January 17, 2018 at 11:21 am in reply to: CLAM AV Scanner is detecting a HIDE MY WP "Virus Signature" #19667turner2fPost count: 83Thanks for the reply.
1) – Yes, we already tested on a fresh site.
2) – The 2 statements are not conflicting.
Because as mentioned for #2 ( ” AND EVEN WHEN UN-installed the database is STILL showing up as infected” ).
In other words, HMWP is leaving behind a “virus signature” somewhere within the “wp_options” table EVEN AFTER it is UN-installed and deleted.
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IMPORTANT NOTE:
This ONLY happens after activating HMWP.
This is not occurring with any other plugin.
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IMPORTANT QUESTION:
IF this is a “false positive” within the “wp_options” table, is there a way to get CLAM AV to ignore “HMWP” within the “wp_options” table ?
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January 17, 2018 at 5:46 am in reply to: CLAM AV Scanner is detecting a HIDE MY WP "Virus Signature" #19660turner2fPost count: 83UPDATE:
In “wp_options” table in our database, we deleted the rows (that HMWP adds) with following “option_name”.
We installed HMWP version 2.5.1 :
– hide_my_wp ( FOUND and DELETED )
– hide_my_wp_undo (NOT FOUND )
– hmwp_ids_installed (NOT FOUND )
– hmw_all_plugins ( FOUND and DELETED )
– external_updates-hide_my_wp (NOT FOUND )
– hmwp_spam_counter (NOT FOUND )
– hmwp_temp_admin_path (NOT FOUND )===============
Result CLAM AV still shows that the database is infected.
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Please note :This ONLY occurs when HMWP is “activated”.
And even when UN-installed the database is still showing up as “infected”.
We even tested this without any other plugin installed.
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IMPORTANT QUESTION:
IF this is a “false positive” within the “wp_options” table, is there a way to get CLAM AV to ignore “HMWP” within the “wp_options” table ?
HMWP has been very important to our online WP security, at the same time we also need the ability to have our auto DB backups intact .
We purchased 20+ licenses, and plan to buy more.
Look forward to your reply.
January 17, 2018 at 4:19 am in reply to: CLAM AV Scanner is detecting a HIDE MY WP "Virus Signature" #19657turner2fPost count: 83Thanks for the reply.
Does your CLAMAV have the latest “virus definitions” ?
You can update the CLAMAV virus definitions by opening up “putty” and running the command line : freshclam
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1) – I will test by deleting the tables.
2) – What “new test site” are you referring to ?
January 16, 2018 at 11:01 pm in reply to: CLAM AV Scanner is detecting a HIDE MY WP "Virus Signature" #19653turner2fPost count: 83TICKET UPDATE:
The CLAMAV virus definitions are picking up “virus signatures” no matter what version of HMWP we use.
What exactly is HMWP inserting into the WP-Options database table ?
And how do we delete the signature ?
Or is this a false positive ?
If so, how do we get CLAMAV to ignore the specific false positive ( virus signature ) that is being inserted by HMWP ?
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Need help with this so that our auto-db backups are not being deleted by CLAMAV during the virus scan .
January 16, 2018 at 10:07 pm in reply to: CLAM AV Scanner is detecting a HIDE MY WP "Virus Signature" #19652turner2fPost count: 83Here are two links that might help…
https://www.clamav.net/documents/how-do-i-ignore-whitelist-a-clamav-signature
https://www.clamav.net/documents/potentially-unwanted-applications-pua
November 4, 2016 at 11:00 am in reply to: Is There a Way to Make Tickets Private in this Support System ? #12648turner2fPost count: 83This reply has been marked as private.November 3, 2016 at 6:57 pm in reply to: Is There a Way to Make Tickets Private in this Support System ? #12642turner2fPost count: 83This reply has been marked as private.November 3, 2016 at 6:57 pm in reply to: Is There a Way to Make Tickets Private in this Support System ? #12640turner2fPost count: 83This reply has been marked as private. -
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