Forum Replies Created

Viewing 15 posts - 1 through 15 (of 22 total)
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  • November 22, 2017 at 5:29 am in reply to: After Activate the plugin, my site is broken. #18853
    bang shin chul
    Pro
    Post count: 41

    Dear Suman.

    Thanks for your response.
    I changed the settings as you taught me, and the Social Login error has been fixed!
    Thank you so much.

    Best regards,

    November 22, 2017 at 12:57 am in reply to: After Activate the plugin, my site is broken. #18847
    bang shin chul
    Pro
    Post count: 41

    Dear technicians of Hide My Wp
    I’m Sungho Kim as a cmo of monasventana which purchased your plugin(Hide My Wp.)
    I’ve got your text and message from my team.

    Actually I heard about your plugin for helping more security our site form my friend and also ordered my IT Team for setting your system for my commerce site.

    I knew that the situation was hurry myself so we look like to make a bit bother to you.
    If we did that I’m on behalf of my team to say “sorry”.

    By the way I heard about that you used the AWS server to apply you guy’s plugin to Bitnami wordpress and show it to us.
    We deeply wanna know ‘how to have you solved it’.

    So we are not asking you to refund. We just wanna know the solution to fix my site’s errors.
    Furthermore we’re asking if your plugin can support the ‘Social Login plugin’ and the ‘Feed Them Social plugin’?

    Please hope to understand my situation and I wanna get your feedback asap.

    Best regards,

    November 21, 2017 at 5:57 am in reply to: After Activate the plugin, my site is broken. #18831
    bang shin chul
    Pro
    Post count: 41

    I have been waiting to your reply since yesterday.
    but You guys do not seem to mind at all.

    This is all I’m wondering.

    1. Bitnami How did you set up your server in WordPress?

    2. Support for WPML?

    3. Support Feed Them Social?

    4. Support for social login?

    I did not check the WPML, but the Feed Them Social and Social Login features were completely broken.

    I really want to trust you guys, but I want you to cooperate with me so I can trust you.

    In addition, it is support mail from ‘Feed Them Social’.
    —
    BSC,
    Honestly, I’m not sure there is a whole lot we can do if the other plugin is altering file locations. Can you show me what the file paths are being changed too?

    Thanks,
    —
    Please tell me how I do to best respond to them.

    Thank you.
    Best Regards,
    BSC

    November 20, 2017 at 12:10 pm in reply to: After Activate the plugin, my site is broken. #18821
    bang shin chul
    Pro
    Post count: 41

    When can I get a reply?

    November 20, 2017 at 9:47 am in reply to: After Activate the plugin, my site is broken. #18815
    bang shin chul
    Pro
    Post count: 41

    And, among other plugins, css and javascript are broken.
    How do I fix them?

    November 20, 2017 at 9:13 am in reply to: After Activate the plugin, my site is broken. #18811
    bang shin chul
    Pro
    Post count: 41
    This reply has been marked as private.
    November 20, 2017 at 7:48 am in reply to: After Activate the plugin, my site is broken. #18809
    bang shin chul
    Pro
    Post count: 41

    Hi Vikas.

    Okay.
    In addition, I am interested in compatibility between WPML and Hide My WP.

    I know you are busy, If you don’t mind, please take a little more attention.

    Thank you.

    Best Regards,
    bsc

    November 20, 2017 at 6:49 am in reply to: After Activate the plugin, my site is broken. #18807
    bang shin chul
    Pro
    Post count: 41

    Hi Suman.

    Thank you for your reply.

    I have tried all of the different settings provided by AWS and Bitnami.
    (How to modify httpd.conf and htaccess.conf to make .htaccess readable)

    Still, the error has not been resolved, and I think this is because you created the plugin without considering the server environment of Ubuntu.

    I am not sure whether this error is caused by my server.

    As much as I pay and use this plugin,
    If your plug-in does not work on my server
    Isn’t it your job to be update the plugin to suit my server environment or find solution and fix my error?

    Just tell me “Unfortunately, server specific issues are out of scope for our team.” It seems irresponsible for customers who have paid you to say.

    I think you should have a solution for them even for customers using Ubuntu’s hosting environment.

    Please reply quickly.

    Thank you.

    Best Regards,
    bsc

    November 20, 2017 at 5:13 am in reply to: After Activate the plugin, my site is broken. #18804
    bang shin chul
    Pro
    Post count: 41

    Please make sure to reply as soon as possible for my business launch. I have not much Time.
    Thank you.

    November 20, 2017 at 4:02 am in reply to: After Activate the plugin, my site is broken. #18802
    bang shin chul
    Pro
    Post count: 41

    Hi Suman.
    Is Bitnami’s WordPress in Ubuntu environment not supported by ‘Hide my wp’ plugin?
    I know that your plugins use .htaccess.
    However, in my server environment the plug-in does not work even though I have made .htaccess readable.

    November 19, 2017 at 7:35 am in reply to: After Activate the plugin, my site is broken. #18796
    bang shin chul
    Pro
    Post count: 41
    This reply has been marked as private.
    November 17, 2017 at 8:18 am in reply to: After Activate the plugin, my site is broken. #18772
    bang shin chul
    Pro
    Post count: 41
    This reply has been marked as private.
    November 17, 2017 at 6:54 am in reply to: After Activate the plugin, my site is broken. #18771
    bang shin chul
    Pro
    Post count: 41

    I am currently using Amazon Web Service, but is there any way to configure the server so that AWS can read .htaccess?

    November 17, 2017 at 6:53 am in reply to: After Activate the plugin, my site is broken. #18770
    bang shin chul
    Pro
    Post count: 41

    I have just checked the permission of .htaccess by connecting to FTP, but it is set to be readable.
    The permission value is 644.

    November 17, 2017 at 6:17 am in reply to: After Activate the plugin, my site is broken. #18767
    bang shin chul
    Pro
    Post count: 41
    This reply has been marked as private.
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Viewing 15 posts - 1 through 15 (of 22 total)
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