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Hi, yes, Dev is looking into it. You may deactivate HMWP plugin for now so that you can work on other pages.
This reply has been marked as private.March 26, 2019 at 6:39 am in reply to: I can not configure the plugin and change the url for images #25954The above rule for https redirect is fine. Are you facing any issue with HMWP plugin now? Let us know!
I couldn’t find out the root cause of the issue. I’ve now assigned this ticket to our Dev team so that they can look further into it. We’ll get back to you soon. Thanks!
To check if it’s conflicting with this feature. And you still did not provide us with the detailed error message. Or else let us know your page url where we can see this error. Thanks!
This reply has been marked as private.Very strange! Can you please let us know your site’s FTP credentials (as private reply) so that we can look into this issue further? Thanks!
March 25, 2019 at 4:43 am in reply to: Need help configuring Nginx because ATM it broke my CSS #25938Okay, please restart the server and let us know. Also it would be nice if you could post here your site’s Nginx config content (after HMWP rules are being added to it).
Hi, in your screenshot https://support.wpwave.com/wp-content/uploads/2019/03/screenshot-putrapeduli-homepage-source-code.png, it’s a different wordpress site/domain putrapeduli.or.id/wp-content/uploads/… Please upload the images in your site/server and reference it from there.
I’ve made few changes to the HMWP configuration:
– enabled ‘rename plugins’ option in permalinks & urls tab
– enabled ‘auto configuration’ in replace tools tab
– added some replacement in replace tools tab to remove text added by some plugins.Please check and let us know.
I tried to add purchase code in HMWP settings page but it doesn’t get saved. In fact, non of the settings in HMWP is being saved. Can you please check if this issue is with HMWP plugin only or other plugins too in your site?
This reply has been marked as private.Hi, can you please let us know the detailed error message that you are getting? Also, please try emptying out “Ajax URL” field in HMWP Permalinks & urls tab.
I’ve configured HMWP in your site. Please check and let us know.
You are using images from 3rd party wordpress websites like – https://airflow-images.com/auto/wp-content/uploads/revslider/cardealer-slider-1/ec416-03-huydai.png
Please upload the images in your server/site and reference it from there.March 24, 2019 at 10:48 am in reply to: Need help configuring Nginx because ATM it broke my CSS #25922Hi, can you please generate debug report report from HMWP start tab and post it here as private reply.
If you have added HMWP rules and restarted Nginx server, but the site breaks then it’s most probably that HMWP rewrite rules are not being correctly added in Nginx config. Can you please contact your hosting provider regarding where exactly HMWP rules are being added?
Hi, first of all, can you please generate debug report report from HMWP start tab and post it here as private reply. Thanks!
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