Forum Replies Created

Viewing 15 posts - 2,566 through 2,580 (of 9,718 total)
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  • October 15, 2018 at 4:38 am in reply to: Can not hide all plugin #23797
    Suman M.
    Post count: 12480

    Hi, can you please generate debug report from HMWP start tab and post it here as private reply. Also, enabled “auto configuration” option in Replace Tools tab in HMWP.

    October 14, 2018 at 5:58 pm in reply to: My site not work, all file 404 #23790
    Suman M.
    Post count: 12480

    Hi, I checked your site and it seems to be working fine and HMWP is also enabled there. Can you please point out what exactly is the issue you are facing with HMWP? Thanks!

    October 14, 2018 at 4:44 am in reply to: Plug Broke Site, No way to edit folder name or access backend. #23788
    Suman M.
    Post count: 12480

    Hi, it may be because you previously tried to rename wp-admin path name. If you disable this feature or deactivate HMWP then make sure that you remove the code from wp-config.php (that you added during wp-admin rename) and also remove HMWP rules from htaccess file.

    And the emails above is Intrusions alert. You may disable it from IDS Firewall tab by setting Notify Threshold to 0.

    October 14, 2018 at 4:40 am in reply to: Eeek, No Thanks #23787
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    October 12, 2018 at 5:05 pm in reply to: Dashboard does not work after installing the plugin. #23782
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    October 12, 2018 at 4:17 pm in reply to: Eeek, No Thanks #23781
    Suman M.
    Post count: 12480

    Please apply for refund via your Envato Panel. Thanks!

    October 12, 2018 at 4:30 am in reply to: WP Rocket issues #23777
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    October 12, 2018 at 4:28 am in reply to: WordPress Still Visible ? #23776
    Suman M.
    Post count: 12480

    Hi, in this case admin access will not help. We actually need to see what wappalyzer.com is accessing in your site. And for that we need server access log. You can ask your hosting provider regarding the location of server access logs.

    October 12, 2018 at 4:25 am in reply to: Can not configure nginx. #23775
    Suman M.
    Post count: 12480

    I do not see any HMWP rules in the above Nginx config? Also, generate debug report from HMWP start tab and post it here as private reply.

    October 12, 2018 at 4:22 am in reply to: Eeek, No Thanks #23774
    Suman M.
    Post count: 12480

    Hi, sorry for the inconvenience caused, but it could have been a minor issue with your site’s .htaccess file, and our support team could have fixed it for you. Please let us know your site’s wp-admin login details as private reply so that we can set it up for you. If we can’t make it work then you are eligible for the refund. Thanks!

    October 12, 2018 at 4:20 am in reply to: Whitelist Plugin from rename #23773
    Suman M.
    Post count: 12480

    You can enable/disable IDS from IDS Firewall tab.

    October 11, 2018 at 4:47 pm in reply to: Can not configure nginx. #23763
    Suman M.
    Post count: 12480

    Most probably it’s the issue related to Nginx config. Can you please post here your site’s nginx config file’s content (after you have added HMWP rules in it)?

    Also, generate debug report from HMWP start tab and post it here as private reply.
    Thanks!

    • This reply was modified 6 years, 11 months ago by Suman M..
    October 11, 2018 at 4:44 pm in reply to: WordPress Still Visible ? #23762
    Suman M.
    Post count: 12480

    Wappalyzer browser extension is not detecting wordpress, but wappalyzer.com is detecting it. Can you please attach here your server’s access log so that we can can check what exactly is wappalyzer.com accessing in your site that makes it detect WP. Thanks!

    October 11, 2018 at 4:36 pm in reply to: Question about the Cookie #23760
    Suman M.
    Post count: 12480

    I just checked in our test site and the country block is working fine. Can you please let us know your site’s wp-admin login details as private reply so that we can check it in your site? Make sure that you have latest version 5.5.7

    October 11, 2018 at 4:28 pm in reply to: WP Rocket #23759
    Suman M.
    Post count: 12480
    This reply has been marked as private.
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Viewing 15 posts - 2,566 through 2,580 (of 9,718 total)
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