Suman M.

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May 12, 2020 at 6:38 am in reply to: Nothing Works #30541

Suman M.
Post count: 12480

Hi, thanks for reaching out to us. Yes, please let us know your site’s login details so that we can check it.

Regards!

May 12, 2020 at 6:35 am in reply to: page displayed is broken #30540

Suman M.
Post count: 12480

Okay, can you please let us know your new site’s details where you have installed HMWP? Thanks!

May 12, 2020 at 6:32 am in reply to: Broken Gravity forms CSS and elementor CSS #30538

Suman M.
Post count: 12480

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May 11, 2020 at 2:28 pm in reply to: Broken Gravity forms CSS and elementor CSS #30535

Suman M.
Post count: 12480

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May 11, 2020 at 10:47 am in reply to: WP Rocket errors after activating the plugin #30530

Suman M.
Post count: 12480

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May 11, 2020 at 8:11 am in reply to: WP Rocket errors after activating the plugin #30528

Suman M.
Post count: 12480

Yes, I looked into the issue. When I activate HMWP and clear WP rocket cache, the error appears (https://www.screencast.com/t/N8cNPoeJjyEn). and when I deactivate HMWP and clear WP rocket cache, the error goes away. But strange enough, all those error are related to WP Rocket, but appear only when HMWP is active.
I’ll need to ask our dev team to have a look into the issue? Is that okay? Let me know.

Thanks!

May 11, 2020 at 5:17 am in reply to: HideMyWP activated: WordPress, the theme and the plugins visible #30523

Suman M.
Post count: 12480

Thanks! I checked your site’s page source and could see that WP default paths have been renamed. Also, I have set to rename plugins in Permalinks tab.
Note: You’ll need to check the site’s page source in logged out state

May 11, 2020 at 5:02 am in reply to: page displayed is broken #30522

Suman M.
Post count: 12480

Okay, good to know that it’s working.

just only i don’t know how to use that function
>> can you please let us know which function it is?

May 11, 2020 at 4:58 am in reply to: Broken Gravity forms CSS and elementor CSS #30521

Suman M.
Post count: 12480

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May 10, 2020 at 7:13 pm in reply to: page displayed is broken #30519

Suman M.
Post count: 12480

Hi, as explained in my previous reply, the htaccess rewrite rule is not working in your site, and you need to fix this first by contacting your hosting provider.
Thanks!

May 10, 2020 at 5:26 pm in reply to: WP Rocket errors after activating the plugin #30518

Suman M.
Post count: 12480

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May 10, 2020 at 3:13 pm in reply to: HMWP not compatible with Noor Theme – does not work (tests confirmed) #30517

Suman M.
Post count: 12480

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May 10, 2020 at 3:05 pm in reply to: Slider Revolution not loading #30516

Suman M.
Post count: 12480

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May 10, 2020 at 7:50 am in reply to: isitwp and ithemes security (404) #30513

Suman M.
Post count: 12480

Regarding 404 errors I checked it and I can only see one 403 error (in home page) – https://www.screencast.com/t/XK43SlfTFKF

And regarding isitwp.com detection, I have set to rename plugins in HMWP Permalinks tab, and added some replacements under Replace tab.
It seems like isitwp has cached the previous result. Let’s check after some hours.

Thanks!

May 10, 2020 at 7:34 am in reply to: HideMyWP activated: WordPress, the theme and the plugins visible #30512

Suman M.
Post count: 12480

Hi, thanks for reaching out to us. I can’t access your site’s login page. I only get the page with message “Get Ready… Something Really Cool Is Coming Soon”.
Please let us know your site’s backend login details as private reply so that we can look into the issue.

Regards!
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