Suman M.

[Suman M.]

This reply has been marked as private.

[Suman M.]

This reply has been marked as private.

[Suman M.]

Hi, I checked it and is compatible with Noor theme. It’s just that because of the way this theme renames it’s folder and file names, the word noor becomes visible. In such case (to rename words/text deep within the url) you’ll need to add the replacements under Replace tab. I have added the replacements now. Please check – https://www.screencast.com/t/GkCJp5Ykcfyl

[Suman M.]

Hi, thanks for contacting us. We’ll check the issue and get back to you (might take some time as it’s weekend).

Regards! Have a good weekend!

[Suman M.]

Hi, can you please let us know your site’s backend login details (as private reply) so that we can look further into the issue (the given login credentials is not working).

Thanks! Have a good weekend!

[Suman M.]

Hi, can you please let us know your site’s backend login details (as private reply) so that we can look further into the issue>

Thanks! Have a good weekend!

[Suman M.]

Okay, I’ll check it again and get back to you (might take some time as it’s weekend).
Thanks for your understanding. Have a good weekend!

[Suman M.]

Hi, thanks for contacting us. I checked the above error messages and they are not related to HMWP plugin. Those are related to WP Rocket. Can you please try contacting them? Also, most of them are Deprecated alerts. It’s recommended to disabled Deprecated alerts in your site/server.

[Suman M.]

I see only the following text related to HMWP in the above error log:
HideMyWP->custom_404_page

Have you enabled custom 404 page in HMWP Hiding tab? If so, please try setting it to default 404 page.

Thanks & Regards!

[Suman M.]

Hi, thanks for contacting us. I tried to login but got error “Invalid Authentication Code” for all the 3 codes above.
To fix the issue with HMWP plugin, please do these:
– empty out these fields in HMWP Permalinks tab
– “Ajax URL”
– “API Base”, “API Query”
– “Post Query”, “Page Base”, “Page Query”

If it’s still the issue then please let us know how we can login to your site and check the issue.

Regards!

[Suman M.]

Hi, in HMWP there is a security check to make sure that wordpress secret keys (in wp-config.php) are valid and secure. More info regarding security keys here – https://www.wpwhitesecurity.com/wordpress-tutorial/wordpress-security-keys/

And security keys can be generated from here – https://api.wordpress.org/secret-key/1.1/salt/

Let us know if any further queries.

Thanks!

[Suman M.]

Hi, thanks for reaching out to us. Can you please post here the screenshots of the above issue?

Regards!

[Suman M.]

Hi, it’s working now. Can you please check and let us know? Thanks!

[Suman M.]

Hi, thanks for contacting us. Can you please generate debug report from HMWP start tab and post it here as private reply?

Regards!

[Suman M.]

ALright, do let us know if any issue.

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