Suman M.

[Suman M.]

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[Suman M.]

Hi, HMWP is compatible with All-in-One-Migration plugin. For migration, you can follow the steps as mentioned by All-in-One-Migration.

[Suman M.]

Hi, I’ve assigned this ticket to sr. support. He shall look into it, and refund process might take some days.

[Suman M.]

Hi, that’s not the correct way to hide wp-admin. Please follow these steps:

– rename “hide_my_wp” plugin folder in /wp-content/plugins/ directory
– login to backend (wp-admin)
– rename back “hide_my_wp” plugin folder to original in /wp-content/plugins/ directory
– activate HMWP plugin and clcik on “reset settings to wp” in HMWP start tab.
– in HMWP start tab, select a pre-made settinngs ‘Medium Privacy – More Compatibility’ scheme and save the settings
– in HMWP permalinks & urls tab, set “rename plugins” option to “all plugins” and save the settings

Note: Assuming that it’s WP single site and Apache server. Your site’s htaccess file should be writable. After applying above settings the backend login URL will be http://www.YourDomain.com/wp-login.php?hide_my_wp=1234
You can change the secret key “hide_my_wp=1234” from HMWP general settings tab.

If you are having any issue then please let us know your website’s wp-admin login details & FTP details (as private reply), so that we can fix it for you.

[Suman M.]

Hi, HMWP is compatible with Cloudflare. Which theme detector you are using? And do you see any default WordPress paths in the site’s page source when both HMWP and Cloudflare plugins are active?

[Suman M.]

Hi, Medium privacy settings should be good enough. If you still like to go with High privacy settings, then please let us know your website’s wp-admin login details (as private reply), so that we can have a look at the issue.

[Suman M.]

Hi, please follow these steps:

– in HMWP start tab, set ‘Medium Privacy – More Compatibility’ scheme and save the settings
– in HMWP permalinks & urls tab, set “rename plugins” option to “all plugins” and save the settings

Note: Assuming that it’s WP single site and Apache server. Your site’s htaccess file should be writable. After applying above settings the backend login URL will be http://www.YourDomain.com/wp-login.php?hide_my_wp=1234

If it’s still the issue then please let us know your website’s wp-admin login details (as private reply), so that we can look into it further.

[Suman M.]

Hi, if you cannot login to backend and click on “reset setting to WP” button in HMWP start tab then you can do the following:
In “wp_options” table in your database, delete the rows with following “option_name”:
– hide_my_wp
– hide_my_wp_undo
– hmwp_ids_installed
– hmw_all_plugins
– external_updates-hide_my_wp

Also, if you are using WPEngine, then you’ll need to follow the steps mentioned here:
http://codecanyon.net/item/hide-my-wp-amazing-security-plugin-for-wordpress/4177158/faqs/17669

[Suman M.]

Hi, that’s strange! Can you please let us know your website’s wp-admin login details (as private reply), so that we can have a look at the issue.

[Suman M.]

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[Suman M.]

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[Suman M.]

This reply has been marked as private.

[Suman M.]

Hi, emptying out “New wp-content path” field under permalinks & urls tab resolved the issue.

[Suman M.]

Hi, can you please try with “Light Privacy” settings? If it’s still the issue then please let us know your site’s wp-admin login details (as private reply) so that we can look into the issue further.

[Suman M.]

Hi, please let us know your site’s wp-admin login details (as private reply) so that we can look into the issue.

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