Suman M.

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April 28, 2016 at 3:02 am in reply to: Plugin's CSS/JS files are causing 404 #9208

Suman M.
Post count: 12480

Hi, please let us know your website’s wp-admin login details (as private reply), so that we can have a look at the issue.

April 28, 2016 at 2:59 am in reply to: WPThemeDetector is able to detect site #9207

Suman M.
Post count: 12480

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April 28, 2016 at 2:55 am in reply to: Enqueue a script from wp-admin #9206

Suman M.
Post count: 12480

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April 28, 2016 at 2:47 am in reply to: Do not log in Admin Panel: Access Denied #9205

Suman M.
Post count: 12480

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April 28, 2016 at 2:20 am in reply to: Contact Form 7 gives 404 while Saving #9204

Suman M.
Post count: 12480

Hi, can you please try disabling IDS from IDS Firewall tab. If it works, then you may enable IDS again; then goto Dashboard >> Intrusions, and hover over the request name(s) related to ContactForm7 and click on Exclude link to add it to exception list.

April 27, 2016 at 6:52 am in reply to: Plugin Activation Error #9187

Suman M.
Post count: 12480

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April 27, 2016 at 6:07 am in reply to: Do not log in Admin Panel: Access Denied #9186

Suman M.
Post count: 12480

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April 27, 2016 at 5:14 am in reply to: Plugin not Working with My site–information response #9185

Suman M.
Post count: 12480

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April 27, 2016 at 5:13 am in reply to: htaccess snafu #9184

Suman M.
Post count: 12480

Hi, try renaming “hide_my_wp” plugin folder under /wp-content/plugins/ directory and then remove HMWP rules from htaccess. If it still doesn’t work then please let us know your site’s wp-admin login details & FTP details (as private reply) so that we can look into the issue further.

April 26, 2016 at 3:17 pm in reply to: Plugin Activation Error #9177

Suman M.
Post count: 12480

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April 26, 2016 at 3:13 pm in reply to: Do not log in Admin Panel: Access Denied #9176

Suman M.
Post count: 12480

Hi, please let us know your website’s wp-admin login details (as private reply), so that we can setup HMWP for you. If we can’t fix it then we’ll be happy to make a refund.

April 26, 2016 at 3:10 pm in reply to: its seems there is no changes #9175

Suman M.
Post count: 12480

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April 26, 2016 at 11:15 am in reply to: Plugin Activation Error #9172

Suman M.
Post count: 12480

Hi, please let us know your website’s wp-admin login details (as private reply), so that we can look into the issue.

April 26, 2016 at 11:14 am in reply to: Do not log in Admin Panel: Access Denied #9171

Suman M.
Post count: 12480

Hi, is it that you are not able to access HMWP settings page? Are you able to access other pages in the backend?

Please generate debug report from HMWP start tab and post it here as private reply.

April 25, 2016 at 9:18 am in reply to: Replace in HTML for jetpack doesn’t work #9166

Suman M.
Post count: 12480

Hi, it’s not recommended to replace CSS class names and script variables as it might break the site. More info regarding replacement here – http://codecanyon.net/item/hide-my-wp-amazing-security-plugin-for-wordpress/4177158/faqs/20827
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