Suman M.

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March 15, 2016 at 2:46 am in reply to: CSS shows 404 when activate a Child theme #8447

Suman M.
Post count: 12480

If you use child theme, then for parent theme “template_main” will be used and “template” for child theme. All the settings/config look good. Can you please let us know your website’s wp-admin login details (as private reply), so that we can have a look at the issue further.

March 15, 2016 at 2:33 am in reply to: error #8445

Suman M.
Post count: 12480

This reply has been marked as private.

March 14, 2016 at 4:55 am in reply to: Some files get /storage prefixed to path? #8432

Suman M.
Post count: 12480

Hi, you’ll have the URL like http://www.yourdomain.com/storage/2016/01/image.jpg only if you have specified “storage” as “New upload path” under HMWP permalinks & urls tab. But for you, is it that you’ve set “New upload path” as “files” but you are seeing “storage” in the URLs? if so, please let us know your website’s wp-admin login details (as private reply), so that we can have a look at the issue.

March 14, 2016 at 4:50 am in reply to: Anyone rewritten woocommerce to handle other classnames? #8430
Suman M.
Post count: 12480
Hi, it’s not recommended to rename/replace CSS class names. But in case you have to, please follow this FAQ – http://codecanyon.net/item/hide-my-wp-no-one-can-know-you-use-wordpress/4177158/faqs/20827
- This reply was modified 9 years, 6 months ago by Suman M..
March 14, 2016 at 4:48 am in reply to: Replace all instances of plugin name #8429

Suman M.
Post count: 12480

Hi, I have set “Rename plugins” option under HMWP permalinks & urls tab to “all plugins” and it seems to be okay now.

March 14, 2016 at 4:44 am in reply to: nginx error page #8428

Suman M.
Post count: 12480

Hi, can you please check your site’s error log and let us know the error message related to HMWP plugin.

March 14, 2016 at 4:36 am in reply to: Plugin not working with my wesbite #8427

Suman M.
Post count: 12480

When I view the site’s page source I cannot see any occurrence of word “wp-content”. Can you please send the screenshot, and also let us know which tool you are using.

March 14, 2016 at 4:32 am in reply to: error #8426

Suman M.
Post count: 12480

This reply has been marked as private.

March 13, 2016 at 5:30 am in reply to: 404 error on /wp-admin/customize.php page #8412

Suman M.
Post count: 12480

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March 13, 2016 at 4:44 am in reply to: Replace all instances of plugin name #8411

Suman M.
Post count: 12480

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March 13, 2016 at 4:37 am in reply to: Plugin not working with my wesbite #8410

Suman M.
Post count: 12480

I checked your site’s (www.londontradition.com) page source and cannot see any occurrence of “wp-content”.

March 13, 2016 at 4:32 am in reply to: error #8408

Suman M.
Post count: 12480

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March 12, 2016 at 2:28 am in reply to: Replace all instances of plugin name #8402

Suman M.
Post count: 12480

I clicked on edit with thrive content builder, and it works fine (HMWP active and settings applied) – http://screencast.com/t/Fy3zHWvn3
Please try clearing your browser cache or try in another browser.

March 12, 2016 at 2:18 am in reply to: 404 error on /wp-admin/customize.php page #8400

Suman M.
Post count: 12480

Hi, I cannot access the login page. Please let us know the correct login URL.

March 12, 2016 at 2:12 am in reply to: Blank page unless user is logged in #8399

Suman M.
Post count: 12480

I could see that you are using older PHP version (5.2.17). Can you please update it to 5.4 or higher? You might need to contact your hosting provider for this. Let us know if the issue still exists.
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