Suman M.

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March 12, 2016 at 2:02 am in reply to: Plugin not working with my wesbite #8398

Suman M.
Post count: 12480

The issue has been resolved. In your site’s htaccess file the rewrite block was duplicated. I removed one of them and followed these steps:

– in HMWP Start Tab, select “Medium Privacy – More Compatibility” scheme and save the settings
– in Permalink & URLs tab and set “rename plugins” option to “all plugins”

March 12, 2016 at 1:28 am in reply to: styling keeps breaking #8397

Suman M.
Post count: 12480

Hi, it could be that some other plugin is also adding some rules to the htaccess file which is creating some conflict. Can you please add medium privacy settings in HMWP and then give read only permissions (444) to your site’s htaccess file. The htaccess file is located in your site’s root directory.

March 11, 2016 at 4:20 am in reply to: 404 error on /wp-admin/customize.php page #8388

Suman M.
Post count: 12480

Please follow these steps:
– in HMWP Start Tab, click on “reset settings to wp” button
– in HMWP Start Tab, select “Medium Privacy – More Compatibility” scheme and save the settings
– in Permalink & URLs tab and set “rename plugins” option to “all plugins”

Note: Assuming that it’s WP single site and Apache server. Your site’s htaccess file should be writeable. Your new login URL will be http://www.yourdomain.com/wp-login.php?hide_my_wp=1234

If you’re still having the issue, then please let us know your website’s wp-admin login details as Private Reply so that we can look into the issue further.

March 10, 2016 at 5:29 pm in reply to: Replace all instances of plugin name #8380

Suman M.
Post count: 12480

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March 10, 2016 at 5:07 pm in reply to: Htaccess Code #8378

Suman M.
Post count: 12480

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March 10, 2016 at 4:53 pm in reply to: Replace all instances of plugin name #8376

Suman M.
Post count: 12480

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March 10, 2016 at 4:41 pm in reply to: Plugin not working with my wesbite #8374

Suman M.
Post count: 12480

Hi, it seems like you forgot to mention the website url. Please let us know.

March 10, 2016 at 4:39 pm in reply to: Blank page unless user is logged in #8373

Suman M.
Post count: 12480

Hi, please follow these steps:

– goto HMWP Start Tab, select “Medium Privacy – More Compatibility” scheme and save the settings
– goto Permalink & URLs tab and set “rename plugins” option to “all plugins”

Note: Assuming that it’s WP single site and Apache server. Your site’s htaccess file should be writeable. Your new login URL will be http://www.yourdomain.com/wp-login.php?hide_my_wp=1234

If it’s still the issue then please let us know your website’s wp-admin login details (as private reply), so that we can have a look into it further.

March 10, 2016 at 4:36 pm in reply to: 404 error on /wp-admin/customize.php page #8372

Suman M.
Post count: 12480

Hi, goto HMWP start tab and set “Trusted User Roles” for the users. Let us know.

March 10, 2016 at 4:34 pm in reply to: Htaccess Code #8371

Suman M.
Post count: 12480

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March 10, 2016 at 4:29 pm in reply to: Cannot use "New Theme Path" in HMWP alongside Custom WP-Content Directory #8370

Suman M.
Post count: 12480

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March 10, 2016 at 4:23 pm in reply to: error #8368

Suman M.
Post count: 12480

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March 10, 2016 at 4:09 pm in reply to: CSS shows 404 when activate a Child theme #8367

Suman M.
Post count: 12480

Hi, can you please generate debug report (from HMWP start tab) and post it here as private reply.

March 9, 2016 at 4:46 am in reply to: Cannot use "New Theme Path" in HMWP alongside Custom WP-Content Directory #8351

Suman M.
Post count: 12480

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March 8, 2016 at 6:59 pm in reply to: Cannot use "New Theme Path" in HMWP alongside Custom WP-Content Directory #8347

Suman M.
Post count: 12480

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