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Viewing 15 posts - 8,116 through 8,130 (of 9,718 total)
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  • December 6, 2015 at 12:50 pm in reply to: Theme Broken when activated #6392
    Suman M.
    Post count: 12480

    The password provided above doesn’t seem to be correct. Can you please check?

    December 6, 2015 at 12:35 pm in reply to: Can't set the setting #6391
    Suman M.
    Post count: 12480

    Hi, for some reason HMWP settings isn’t being saved. I’ve assigned this ticket to Sr. support so that he can have a look at it further.

    December 6, 2015 at 12:19 pm in reply to: Problem with Autoptimize plugin (cache) #6390
    Suman M.
    Post count: 12480

    Hi, as autoptimize plugin doesn’t allow to change the cache path you’ll need to do some manual setting as below:

    – in “replace in html” option add the following replacement:

    /inc/cache/autoptimize/css/autoptimize_ ==> /sitecache/cache/c/css/c_

    – in .htaccess file add following line just above RewriteCond %{REQUEST_FILENAME} !-f

    RewriteRule ^sitecache/cache/c/css/c_(.*) /wp-content/cache/autoptimize/css/autoptimize_$1 [QSA,L]

    December 5, 2015 at 7:32 am in reply to: IDS Firewall Issues – 404 error – page not found #6378
    Suman M.
    Post count: 12480

    The request is blocked by HMWP IDS if it reaches or crosses the impact threshold. The request might be marked unsafe/dangerous depending on who and from where the request is being made and other various factors. So, if you are sure that the request is valid then add that blocked request to exception field.

    December 5, 2015 at 7:19 am in reply to: Replace Tools don't work #6377
    Suman M.
    Post count: 12480

    Hi, make sure that you are using latest version HMWP 5.01. Also the permalinks settings in wp-admin should be other than the default one.
    If it’s still the issue, then please let us know your website’s wp-admin login details (as private reply), so that we can have a look at it.

    December 5, 2015 at 7:07 am in reply to: Problem when i try to publish a post #6375
    Suman M.
    Post count: 12480

    Hi, what’s the PHP version you are using? Can you please try updating it to PHP 5.4+ ?

    December 5, 2015 at 6:59 am in reply to: How to hide a link in HTML #6374
    Suman M.
    Post count: 12480

    Hi, please follow these steps:

    – in HMWP start tab, set ‘Medium Pripacy – More Compatibility’ scheme and save the settings
    – in HMWP permalinks & urls tab, set “rename plugins” option to “all plugins” and save the settings

    Note: Assuming that it’s WP single site and Apache server. Your site’s htaccess file should be writeable.

    December 5, 2015 at 6:45 am in reply to: wp-admin folder redirects to secret login #6372
    Suman M.
    Post count: 12480

    Hi, this is a known issue with HMWP version below 5.0. Please try updating to latest version 5.01.

    • This reply was modified 9 years, 8 months ago by Suman M..
    December 5, 2015 at 6:44 am in reply to: Theme Broken when activated #6371
    Suman M.
    Post count: 12480

    Hi, please let us know your website’s wp-admin login details (as private reply), so that we can fix it for you.

    December 5, 2015 at 6:42 am in reply to: Conflict with Auto Post Scheduler Plugin #6370
    Suman M.
    Post count: 12480

    Hi, do you also get any error message? Also did you try disabling IDS from IDS firewall tab, and Anti Spam option from General settings tab?

    December 4, 2015 at 5:20 am in reply to: IDS Firewall Issues – 404 error – page not found #6346
    Suman M.
    Post count: 12480

    Hi, thanks for the clear instruction on how to reproduce the issue.

    I increased “block threshold” to 30 (from 20) and it seems to be working fine now.

    December 4, 2015 at 4:59 am in reply to: Can't set the setting #6344
    Suman M.
    Post count: 12480

    Hi, to make HMWP work with WPMU you need to edit your htaccess file manually. To do that go to plugins page (Network admin panel -> Settings) and click on multi-site configuration button in HMWP start tab to see htaccess rewrite rules.

    Now use a FTP program or your host file manager and add those lines to your htaccess file (after RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ […])

    December 4, 2015 at 4:57 am in reply to: Replace tool masking issue #6343
    Suman M.
    Post count: 12480

    This plugin could be helpful to you – https://wordpress.org/plugins/media-vault/ or else you can look for similar plugins.

    December 4, 2015 at 4:54 am in reply to: Is Hide My WP still sold at fastspring.com ? #6342
    Suman M.
    Post count: 12480

    Hi, it’s only sold at Codecanyon – http://codecanyon.net/item/hide-my-wp-no-one-can-know-you-use-wordpress/4177158 and the price is $23

    December 4, 2015 at 4:53 am in reply to: Site load speed hampered #6341
    Suman M.
    Post count: 12480

    Hi, please go through this FAQ – http://codecanyon.net/item/hide-my-wp-no-one-can-know-you-use-wordpress/4177158/faqs/16071

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Viewing 15 posts - 8,116 through 8,130 (of 9,718 total)
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