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Viewing 15 posts - 8,146 through 8,160 (of 9,718 total)
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  • December 3, 2015 at 5:05 am in reply to: Image not showing #6298
    Suman M.
    Post count: 12480

    Hi, please let us know the website URL so that we can check the issue. Leave HMWP active and settings applied.

    December 3, 2015 at 5:03 am in reply to: Get Internal Server Error for images on Mediatemple #6297
    Suman M.
    Post count: 12480

    Hi, please follow these steps:

    – in HMWP start tab, set ‘Medium Pripacy – More Compatibility’ scheme and save the settings
    – in HMWP permalinks & urls tab, set “rename plugins” option to “all plugins” and save the settings

    Note: Assuming that it’s WP single site and Apache server. Your site’s htaccess file should be writeable.

    Is you are still having issue, then please let us know your site’s wp-admin login details as private reply so that we can look into it.

    December 3, 2015 at 4:59 am in reply to: Hiding source code #6296
    Suman M.
    Post count: 12480

    Hi, hji-fieldwrap-inner, hji-beds-wrap, etc. are all CSS class names and it’s not recommended to rename css class names and script variables as these would have been used by theme/plugins internally and doing so might break the site.

    December 3, 2015 at 4:57 am in reply to: IDS Firewall Issues – 404 error – page not found #6295
    Suman M.
    Post count: 12480

    Hi, we’ll need wp-admin login details to check it. Please provide us with the details as private reply.

    December 3, 2015 at 2:57 am in reply to: Replace tool masking issue #6294
    Suman M.
    Post count: 12480

    HMWP does not block any availabe paths. It only masks the paths so that wordpress and theme are not detected.
    For example, with hmwp if you mask the path /wp-content/plugins/XYZ/abc.pdf to /ext/ag64jk/abc.pdf, still both the urls will be valid.

    December 2, 2015 at 10:50 am in reply to: CMS finders still detecting my wMS finders still detecting my wordpressordpress #6280
    Suman M.
    Post count: 12480

    Hi, please follow these steps:

    – in hmwp start tab, apply “medium privacy more compatibility” scheme
    – in hmwp permalinks & urls tab, set “rename plugins” option to “all plugins”

    If still having issue, then please let us know your website’s wp-admin login details (as private reply), so that we can have a look at it.

    December 2, 2015 at 10:45 am in reply to: Hide theme information #6277
    Suman M.
    Post count: 12480

    As, “ait-theme” is subfolder of main theme folder it isn’t possible to replace directly with HMWP pre-made schemes, you’ll need to add replacemnets like below in replace in url field:

    /wp-content/themes/{YourThemeFolderName}/ait-theme/assets/colorbox/colorbox.min.css ==> colorbox.min.css

    /wp-content/themes/{YourThemeFolderName}/ait-theme/assets/ABCXYZ.css ==> xyz.css

    /wp-content/themes/{YourThemeFolderName}/ait-theme/assets/EFGH.js ==> EFGH.js

    December 2, 2015 at 10:35 am in reply to: Replace tool masking issue #6276
    Suman M.
    Post count: 12480

    What if HMWP is not active? Is that file “ROMAGNABIKETRAIL2016.kml” not downloadable then?

    December 2, 2015 at 10:32 am in reply to: blocking users by mistake #6275
    Suman M.
    Post count: 12480

    That’s strange. What if you disable IDS from ID firewall tab? Are users still blocked?

    December 2, 2015 at 10:22 am in reply to: Breaks site #6271
    Suman M.
    Post count: 12480

    I applied medium privacy more compatibility settings, and set “rename plugins” option to all plugins (in permalinks & urls tab). The website seems to be working fine. Please check and let us know.

    December 1, 2015 at 7:04 pm in reply to: lately im getting this error err_connection_reset #6266
    Suman M.
    Post count: 12480

    I tried the same but didn’t come across such issue. I think the error appears just randomly (even when HMWP is deactivated). Can you please contact your hosting provider regarding the issue?

    December 1, 2015 at 6:52 pm in reply to: blocking users by mistake #6265
    Suman M.
    Post count: 12480

    Hi, goto Dashboard >> Intrusions, hover over the request mentioned above and then click on “Exclude” link. Now check again and let us know if you are still having issue.

    December 1, 2015 at 6:49 pm in reply to: Subscribe Mailpoet Newsletter wysija #6264
    Suman M.
    Post count: 12480

    Hi, goto Dashboard >> Intrusions, hover over the request mentioned above and then click on “Exclude” link. Test the newsletter and let us know if you are still having issue.

    December 1, 2015 at 5:29 pm in reply to: Replace tool masking issue #6261
    Suman M.
    Post count: 12480

    The replacement that you have added is not correct. Please delete the current one and add this:

    wp-content/monteriggioni/ROMAGNABIKETRAIL2016.kml ==> ROMAGNABIKETRAIL2016.kml

    December 1, 2015 at 5:05 pm in reply to: Getting error after setting up hidemywp #6260
    Suman M.
    Post count: 12480

    Please change it to something like “user-access” rather than “user/access/”. But you’ll need to login via /wp-login.php?hide_my_wp=1234 only.

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Viewing 15 posts - 8,146 through 8,160 (of 9,718 total)
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