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  • July 29, 2015 at 4:31 pm in reply to: Site will not load #3893
    Suman M.
    Post count: 12480

    Hi, make sure that htaccess file in your site’s root directory is writeable. If it’s still the issue, then please let us know your website’s backend details as private reply so that we can look into this.

    July 29, 2015 at 4:37 am in reply to: Import Options – Select Scheme #3886
    Suman M.
    Post count: 12480

    That’s strange! Let me know after you check it in another computer in a different network.

    July 29, 2015 at 4:35 am in reply to: Redirect all normal links to permanent links #3885
    Suman M.
    Post count: 12480

    Hi, login to wp-admin, and go to Settings >> Permalinks (www.yourdomain.com/wp-admin/options-permalink.php). There in “common settings” select option other than default, you can select “post name” and then click save button.

    July 29, 2015 at 4:27 am in reply to: Doesnt work porperly #3884
    Suman M.
    Post count: 12480

    I checked your website and scanned through the page source but not sure what is making http://2ip.ru/cms/ detect wordpress, whereas other popular theme/wp detectors can’t detect wordpress in your site. I’m assigning this ticket to Sr. Support for further investigation into it. You’ll have to wait for some time, sorry for that.

    July 28, 2015 at 5:59 am in reply to: wp still being detected #3878
    Suman M.
    Post count: 12480

    I checked the site and see that HMWP is configured correctly. Regarding login URL, yes you can change it to other than /login. It’s a page added by theme my login and you can change the path there.

    July 28, 2015 at 5:43 am in reply to: Import Options – Select Scheme #3876
    Suman M.
    Post count: 12480

    I checked your site and wordpress is not detected with wpthemedetector.com, whatwpthemeisthat.com and Wappalyzer 3.0.16 (screenshot attached)

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    July 28, 2015 at 5:18 am in reply to: Compatibility issues with The7 Theme #3873
    Suman M.
    Post count: 12480

    http://cabincoffeecafe.com/newsite/ is set to coming soon mode so couldn’t check. Please provide us with your site’s wp-admin details so that we can look further into this. Also let us know where to upload header background so that we can check.

    July 28, 2015 at 5:13 am in reply to: My site is not displaying right image when sharing on facebook. #3872
    Suman M.
    Post count: 12480

    Hi, HMWP is deactivated and I don’t think it’s an issue related to HMWP. You might want to install the plugin like “Facebook Thumb Fixer” for fixing it.

    July 28, 2015 at 4:35 am in reply to: Uploading images for normal user is not working #3870
    Suman M.
    Post count: 12480

    Hi, can you please let us know the page URL where we can check the image upload issue? And for this we’ll need admin user credentials as well as normal user credentials. You can post the details here as Private reply.

    • This reply was modified 9 years, 7 months ago by Suman M..
    July 27, 2015 at 4:48 am in reply to: Import Options – Select Scheme #3857
    Suman M.
    Post count: 12480

    Hi, can you please let us know your website backend details (as private reply) so that we can have a look at the issue.

    • This reply was modified 9 years, 7 months ago by Suman M..
    July 27, 2015 at 4:47 am in reply to: wp still being detected #3856
    Suman M.
    Post count: 12480

    To login with freelanceseohelp.com/wp-login.php?hide_my_wp=2012
    make sure that “Login Query” and “Admin Login Key” are set in HMWP’s general settings tab

    • This reply was modified 9 years, 7 months ago by Suman M..
    July 27, 2015 at 4:39 am in reply to: Can't Login #3855
    Suman M.
    Post count: 12480

    Theme my login plugin will only change the login URL but not wp-admin path. HMWP does has an option to rename wp-admin path name (under permalinks & urls tab) but this feature is still in beta version (marked *) and not officially supported. You have to follow the onscreen instructions carefully.

    July 26, 2015 at 4:35 pm in reply to: Wont shoe the new login, still the old #3849
    Suman M.
    Post count: 12480

    Deleted!!

    July 26, 2015 at 2:06 pm in reply to: Wont shoe the new login, still the old #3846
    Suman M.
    Post count: 12480

    Please check the screenshot below for the option I was talking about.

    http://screencast.com/t/1BkfbaU3

    July 26, 2015 at 2:01 pm in reply to: New wp-admin Path* crashes post save #3845
    Suman M.
    Post count: 12480

    Hi, I looked into the issue and have assigned it to Sr. support. He shall get back to you soon.

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Viewing 15 posts - 8,941 through 8,955 (of 9,718 total)
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