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June 30, 2020 at 6:56 am in reply to: 404 page not working #31206

ynarita
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June 30, 2020 at 3:49 am in reply to: 404 page not working #31208

ynarita
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I just sent a private reply with a screenshot but it is not showing on this support ticket on my end. Could you please confirm I sent a private reply?

June 30, 2020 at 3:43 am in reply to: Server Migration shared ssl url image link issue #31192

ynarita
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June 29, 2020 at 1:12 pm in reply to: Server Migration shared ssl url image link issue #31193

ynarita
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When I hit “send” and send a private message with lots of details about this issue on this support ticket, I cannot view my private message that I just sent from my end. Therefore I may have sent the message twice. Could you please check that from your end?

May 7, 2020 at 1:57 pm in reply to: one or more of security keys are invalid #30459

ynarita
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March 21, 2019 at 6:25 am in reply to: Custom 404 Page not displaying #25890

ynarita
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March 20, 2019 at 7:17 am in reply to: Custom 404 Page not displaying #25874

ynarita
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Also, I tested to see if the default 404 page works or not and it works. Somehow only my custom 404 page does not work. Could you please help me resolve this issue?

Thank you,
Yuki

March 20, 2019 at 7:04 am in reply to: Custom 404 Page not displaying #25873

ynarita
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March 12, 2019 at 10:49 am in reply to: Site not loading/broken layout #25796

ynarita
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Hello!

Thank you very much for your support. I have checked and it is working!
I really appreciate your help. Thank you

Yuki

March 11, 2019 at 8:54 am in reply to: Site not loading/broken layout #25789

ynarita
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Hello,

My host provider support was wrong about the cause of my website downtime. Sorry about that, the downtime was caused by my restoration process by my host provider support.

The website is back online now!
Thank you very much for helping me out. I really appriciate your support.

If you have any problem with login details/FTP, please contact me.

Thank you,
Yuki Narita

March 11, 2019 at 2:36 am in reply to: Site not loading/broken layout #25784

ynarita
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March 10, 2019 at 12:39 pm in reply to: Site not loading/broken layout #25779

ynarita
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March 7, 2019 at 5:12 am in reply to: Site not loading/broken layout #25758

ynarita
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March 7, 2019 at 5:04 am in reply to: Site not loading/broken layout #25757

ynarita
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