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February 3, 2020 at 10:41 am in reply to: Blank page since update #29242

MissMad
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Post count: 23

Hi,

I’ve managed to connect after several resfresh…
Which trusted user roles should I select? I’ve only got keymaster for the moment (as admin is a trusted role by default).
Could you please check on your side?

Thank you.

October 26, 2019 at 12:28 pm in reply to: Can't access website through new link anymore #28050

MissMad
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Post count: 23

Found a solution

October 26, 2019 at 12:11 pm in reply to: Can't access website through new link anymore #28049

MissMad
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Post count: 23

Anyone can help me, please? Site is still available but I always get an error message when trying to access the admin.

October 8, 2019 at 1:46 pm in reply to: Emails not sending anymore #27898

MissMad
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Post count: 23

Ok, now I’m lost: it all worked yesterday and now I can’t access back office again.
Is there a problem because I updated my theme or because I added an smtp mail server? If so, how can I make modifications on my site without having such problems after?
Thanks.

October 7, 2019 at 11:26 am in reply to: Emails not sending anymore #27889

MissMad
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Post count: 23

Don’t mind the emails: I’ve added an SMTP server to avoid any conflict with the php mail function.
Thanks for your help.

October 7, 2019 at 10:37 am in reply to: Emails not sending anymore #27888

MissMad
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Post count: 23

Thanks.
Site is back to normal, though emails are still not sending.

October 5, 2019 at 11:12 pm in reply to: Emails not sending anymore #27872

MissMad
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Post count: 23

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October 5, 2019 at 10:44 am in reply to: Emails not sending anymore #27860

MissMad
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Post count: 23

Actually, I don’t know what to do anymore: I’ve tried to restaure a previous htaccess version and the site still doesn’t work. Neither the front end nor the back office. Can you please help? My students need to pursue their course at home and take quizzes for their grade…

October 4, 2019 at 7:52 pm in reply to: Emails not sending anymore #27856

MissMad
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October 3, 2019 at 9:11 am in reply to: Emails not sending anymore #27822

MissMad
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October 2, 2019 at 2:46 pm in reply to: Emails not sending anymore #27803
MissMad
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Post count: 23
Well, now I can’t access my back office anymore, when I try to log in I get to an error page…
I had to remive the htaccess by the one from two days ago in order to log in again.
- This reply was modified 5 years, 3 months ago by MissMad.
September 20, 2019 at 4:29 pm in reply to: Still logged in but can't access any page on front end + receiving alerts #27653

MissMad
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Post count: 23

Thanks! It works now.
Purchase code entered, everything is set.

September 19, 2019 at 7:12 am in reply to: Still logged in but can't access any page on front end + receiving alerts #27627

MissMad
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September 17, 2019 at 10:13 pm in reply to: Still logged in but can't access any page on front end + receiving alerts #27599

MissMad
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September 7, 2019 at 6:12 pm in reply to: Site crash after install AND impossible to restaure #27463

MissMad
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