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May 23, 2019 at 5:36 pm in reply to: Installed Plugin. Stylesheet appeared to be missing. Slow load times #26387This reply has been marked as private.This reply has been marked as private.
Hi, our Dev team has fixed it and the updated version will be out in some days.
This reply has been marked as private.Okay, please apply for the refund via your Envato Panel. Thanks!
May 23, 2019 at 4:20 am in reply to: Issues HMWP: license code, save settings and 'Page Base' and 'Paginate Base' #26379Hi, sorry for the inconvenience caused! Please make sure that ‘Page Base’ and ‘Paginate Base’ options in Permalinks & URLs tab don’t have same value, or else leave them blank – https://www.screencast.com/t/KBXbF5bH
Let us know!
May 22, 2019 at 8:08 am in reply to: URGENT: Complete crash of site, and unable to login to my own admin(!) #26375Hi, did you rename wp-admin path name in HMWP settings? Please do these:
1) In “wp_options” table in your database, delete the rows with following “option_name” (if exists). Please backup your database first.
– hide_my_wp
– hide_my_wp_undo
– hmwp_ids_installed
– hmw_all_plugins
– external_updates-hide_my_wp
– hmwp_spam_counter
– hmwp_temp_admin_path2) comment out or remove following line from wp-config.php (if you have added it there previously while renaming wp-admin)
define(“ADMIN_COOKIE_PATH”, “/NEW_WPADMIN_PATH_NAME”);You shall now be able to login to backend and re-configure the plugin.
Let us know!Hi, you cannot hide it but can rename it using “replace in html” option. Also it’s not recommended to rename CSS class names and script variables as it might break the site.
Hi, we understand your concern. But with some complex sites you might need to tweak some settings, and many of our customers are already using it in very complex sites.
You can opt for “medium privacy more compatibility” settings scheme. For login issue, you might need to set “Trusted user roles” for the users in HMWP General Settings tab. Also we recommend the following:
– empty out API Base and API Query fields in Permalinks & URLs tab
– disable IDS option in IDS Firewall tabPlease check and let us know if there are still issues so that we can help you resolve it.
If it doesn’t work then we’ll be happy to make refund. Thanks!This reply has been marked as private.This reply has been marked as private.Hi, I checked your site’s page source and there are still some traces of WP. I tried to login to site’s backend using the given credentials but it seems invalid. Can you please let us know the login details so that we can configure the plugin? Thanks!
This reply has been marked as private.This reply has been marked as private.May 19, 2019 at 9:00 pm in reply to: Installed Plugin. Stylesheet appeared to be missing. Slow load times #26355This reply has been marked as private. -
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