Suman M.

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December 9, 2018 at 6:00 am in reply to: 404 error for all my pages since we make updates of plugins #24808

Suman M.
Post count: 12480

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December 9, 2018 at 5:59 am in reply to: 404 error for all my pages since we make updates of plugins #24807
Suman M.
Post count: 12480
Hi, I have configured HMWP in your site. Please check and let us know.
- This reply was modified 6 years, 8 months ago by Suman M..
December 9, 2018 at 5:52 am in reply to: WordPress 5.0 #24806

Suman M.
Post count: 12480

Hi, it’s most probably the htaccess file issue. Can you please generate debug report from HMWP start tab and post it here as private reply?

Also, post here your site’s htaccess file content (if you are using Apache server).

December 9, 2018 at 5:51 am in reply to: Not working on my website. Images are not loading #24805

Suman M.
Post count: 12480

Hi, it’s most probably the htaccess file issue. Can you please generate debug report from HMWP start tab and post it here as private reply?

Also, post here your site’s htaccess file content (if you are using Apache server)/

December 7, 2018 at 10:17 pm in reply to: Missing photos #24798

Suman M.
Post count: 12480

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December 7, 2018 at 4:45 pm in reply to: Missing photos #24794

Suman M.
Post count: 12480

I checked your site and it’s most probably htaccess issue. Can you please post here your site’s htaccess file’s content so that we can look into it?

December 7, 2018 at 4:43 pm in reply to: Missing photos #24793

Suman M.
Post count: 12480

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December 7, 2018 at 4:38 pm in reply to: Interpretation of HMWP IDS Log #24790

Suman M.
Post count: 12480

Hi, this request has been detected by HMWP IDS as probable malicious request. Value is something that the request posts. But if this is a valid request then you can hover over the request name and click on Exclude link to add it to exception list.

December 7, 2018 at 3:25 pm in reply to: is there is specific settings for wp-rocket #24788

Suman M.
Post count: 12480

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December 7, 2018 at 6:00 am in reply to: Error on easyengine + nginx WordPress Hiding #24780

Suman M.
Post count: 12480

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December 7, 2018 at 5:33 am in reply to: is there is specific settings for wp-rocket #24779

Suman M.
Post count: 12480

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December 7, 2018 at 4:55 am in reply to: Still Show worpdress used your site. #24778

Suman M.
Post count: 12480

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December 6, 2018 at 4:35 am in reply to: Still Show worpdress used your site. #24766

Suman M.
Post count: 12480

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December 6, 2018 at 4:32 am in reply to: is there is specific settings for wp-rocket #24765

Suman M.
Post count: 12480

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December 6, 2018 at 4:28 am in reply to: Missing gallery photos and not working cover slider #24764

Suman M.
Post count: 12480

Hi, please apply “medium privacy more compatibility” settings scheme. Then disable IDS option from IDS Firewall tab, and empty out “Ajax URL” field in permalinks & urls tab.

Let us know the result. If still the issue then please let us know the plugin that you are using for above process. Also let us know the steps to regenerate the issue (along with required login details) so that we can check at our end.
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