Suman M.

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December 11, 2018 at 8:23 am in reply to: Missing photos #24842

Suman M.
Post count: 12480

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December 11, 2018 at 7:51 am in reply to: Can not login #24840

Suman M.
Post count: 12480

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December 11, 2018 at 7:47 am in reply to: WordPress 5.0 #24839

Suman M.
Post count: 12480

Hi, is the issue resolved for you now? Let us know. Thanks!

December 11, 2018 at 7:41 am in reply to: some elements in the theme code remain unchanged #24838

Suman M.
Post count: 12480

Hi, can you please check the website now? Also I have added replacements under “replace tools” tab to replace the occurrences of “thegem” in the site’s page source. You can make the replacements similarly. Please check and let us know.

December 11, 2018 at 6:27 am in reply to: Help me login using HMWP #24837

Suman M.
Post count: 12480

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December 10, 2018 at 5:00 pm in reply to: Missing photos #24831

Suman M.
Post count: 12480

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December 10, 2018 at 4:58 pm in reply to: WordPress 5.0 #24830

Suman M.
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December 10, 2018 at 4:43 pm in reply to: is there is specific settings for wp-rocket #24829

Suman M.
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December 10, 2018 at 5:06 am in reply to: Missing photos #24822

Suman M.
Post count: 12480

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December 10, 2018 at 5:03 am in reply to: WordPress 5.0 #24820

Suman M.
Post count: 12480

Hi, it looks good. But it seems like you have removed your website URL. Also, do post your site’s htaccess file content here or else provide us with your site’s wp-admin login credentials so that we can set it up for you. Thanks!

December 10, 2018 at 5:02 am in reply to: Not working on my website. Images are not loading #24819

Suman M.
Post count: 12480

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December 10, 2018 at 4:51 am in reply to: is there is specific settings for wp-rocket #24818

Suman M.
Post count: 12480

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December 10, 2018 at 4:38 am in reply to: is there is specific settings for wp-rocket #24817

Suman M.
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December 10, 2018 at 4:10 am in reply to: How I can delete the old settings? #24815
Suman M.
Post count: 12480
Hi Pradopress, did you follow the steps I mentioned in my previous comment? If you are still having the issue then please create a separate support ticket regarding your issue and post there HMWP debug report as private reply (you can generate debug report from HMWP start tab).
- This reply was modified 6 years, 8 months ago by Suman M..
December 9, 2018 at 6:02 am in reply to: Website Crashed #24810

Suman M.
Post count: 12480

Alright, please apply for the refund via your Envato Panel. Thanks!
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