Forum Replies Created

Viewing 15 posts - 2,641 through 2,655 (of 9,718 total)
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  • September 27, 2018 at 5:30 pm in reply to: How to hide only (My Theme and Plugin are using) #23538
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    September 27, 2018 at 5:29 pm in reply to: Change only plugin names #23535
    Suman M.
    Post count: 12480

    Hi, yes you can. Please activate the plugin, go to ‘permalinks & urls’ tab in the plugin’s settings page, and set “rename plugins” option to ‘all plugins’.

    September 27, 2018 at 9:41 am in reply to: the name of the theme is still visible #23529
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    September 27, 2018 at 9:35 am in reply to: WP Rocket #23528
    Suman M.
    Post count: 12480

    Hi, as it’s Nginx server, I didn’t change the settings in HMWP (the rules needs to be updated in nginxconfig file). Can you please do these:

    – empty out “API Base” and “API Query” fields in permalinks & urls tab

    Also, I tried deactivating HMWP plugin but now I cannot login to backend (as you have renamed wp-admin path name). Can you please remove the HMWP line that you added in wp-config.php file?

    September 26, 2018 at 3:20 am in reply to: hide plugins and source indicators #23519
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    September 26, 2018 at 3:03 am in reply to: Help needed #23518
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    September 25, 2018 at 5:02 am in reply to: Intrusion alerts not working as expected #23513
    Suman M.
    Post count: 12480

    In the latest update (5.5.7) we have not updated anything related to IDS. Do let us know next time when you get such alerts.

    September 25, 2018 at 4:45 am in reply to: #User Password changing automatically . WHY??????? #23512
    Suman M.
    Post count: 12480

    Hi, HMWP does not change user’s passwords or any other website data. It might be something else. We recommend you to deactivate HMWP for time being and check the issue. Let us know if you have any further queries.

    September 24, 2018 at 4:34 am in reply to: Intrusion alerts not working as expected #23507
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    September 22, 2018 at 1:47 pm in reply to: hide plugins and source indicators #23504
    Suman M.
    Post count: 12480

    The server access logs should be available within your hosting control panel. You can ask your hosting provider regarding it.

    September 22, 2018 at 1:43 pm in reply to: Intrusion alerts not working as expected #23503
    Suman M.
    Post count: 12480

    Hi, we checked it in our test sites and there’s no such issue. Can you please let us know your site’s wp-admin login details as private reply so that we can look further into the issue?

    September 22, 2018 at 1:41 pm in reply to: 404 – WordPress Social Login #23502
    Suman M.
    Post count: 12480

    Hi datdudejibril, please create a new ticket regarding the issue you are having with HMWP plugin? Also, generate debug report from HMWP start tab and post it there as private reply. Thanks!

    September 22, 2018 at 1:39 pm in reply to: 404 – WordPress Social Login #23501
    Suman M.
    Post count: 12480

    Hi VasilyO, can you please create a separate ticket regarding the issue you are having? Also, generate debug report from HMWP start tab and post it there as private reply. Thanks!

    September 22, 2018 at 1:35 pm in reply to: Can not login #23500
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    September 21, 2018 at 9:02 am in reply to: Can not login #23496
    Suman M.
    Post count: 12480
    This reply has been marked as private.
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Viewing 15 posts - 2,641 through 2,655 (of 9,718 total)
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