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Viewing 15 posts - 2,686 through 2,700 (of 9,718 total)
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  • September 14, 2018 at 5:36 pm in reply to: WordPress Multisite Login URL Issue #23372
    Suman M.
    Post count: 12480

    Hi, the update should not be an issue. Did you get any error message during the update?

    The renaming of wp-admin should actually work, but it’s conflicting with some other plugin/code. Can you please remove/deactivate other plugins/code that has option to change wp-admin path? Let us know so that I can try renaming wp-admin path name. (Also I’ll need site’s backend login details and FTP details)

    September 14, 2018 at 5:46 am in reply to: We can't update the plugin from envato repository #23366
    Suman M.
    Post count: 12480

    Hi, I logged in to your site and tried to update HMWP plugin but it asks for FTP details. So I couldn’t check. Are you getting any error while updating?

    September 14, 2018 at 5:41 am in reply to: Whole css is broken #23365
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    September 13, 2018 at 7:00 pm in reply to: WP Avada Multisite some problems #23361
    Suman M.
    Post count: 12480

    Hi, okay! Do let us know if any further issue.

    September 13, 2018 at 6:58 pm in reply to: Whole css is broken #23360
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    September 13, 2018 at 6:55 pm in reply to: IDS + Bing Ads problem #23359
    Suman M.
    Post count: 12480

    First, you’ll need to update Block Threshold value as mentioned above. After this, if the bing requests are still being listed in Intrusions list, then let us know.

    September 13, 2018 at 6:53 pm in reply to: PLUGIN CONFIGURATION #23358
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    September 13, 2018 at 6:46 pm in reply to: Help needed #23357
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    September 13, 2018 at 6:41 pm in reply to: After install I cant access to my login and password #23356
    Suman M.
    Post count: 12480

    Hi, did you change wp-admin path name in adu.edu.az? Please let us know your site’s wp-admin login details and FTP details as private reply so that we can set it up for you. Thanks!

    September 13, 2018 at 6:38 pm in reply to: Any Free/Paid setup here? #23355
    Suman M.
    Post count: 12480

    Hi, first of all, can you please generate debug report from HMWP start tab and post it here as private reply? Also send us the Nginx config file (you may attach it as a text file).

    September 13, 2018 at 6:36 pm in reply to: Installation Issue #23354
    Suman M.
    Post count: 12480

    Hi, can you please update the plugin to latest version 5.5.7?

    September 13, 2018 at 6:32 pm in reply to: How to exclude my IP from scan and block #23353
    Suman M.
    Post count: 12480

    Hi, we understand your concern, but unfortunately there’s no option to whitelist IPs in the plugin. We might think of having this option in the upcoming versions.

    September 13, 2018 at 5:52 am in reply to: PLUGIN CONFIGURATION #23336
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    September 13, 2018 at 5:43 am in reply to: IDS + Bing Ads problem #23335
    Suman M.
    Post count: 12480

    I could see that you have set “Block Threshold” value to 2. We recommend to set it to minimum 20, as 2 is too small and most of the valid requests might reach that value. And that’s why the bing visitors are also banned.
    The aim of HMWP IDS is to block malicious requests It detects Cross-site scripting (XSS), SQL injection, header injection, Directory traversal, Remote File Execution, Local File Inclusion, Denial of Service (DoS).

    These requests are malicious as impact level is high – https://www.screencast.com/t/ojKZ4zXDR9C7

    Besides IDS, HMWP hides wordpress so that’ll prevent from malicious scripts intended for wordpress sites.

    September 13, 2018 at 5:23 am in reply to: Whole css is broken #23334
    Suman M.
    Post count: 12480

    Hi, thanks and no need to renew for the support.

    HMWP riles are not being auto added to htaccess file. So, I manually added it by clicking on “manual configuration” button in HMWP General Settings tab, and copying/pasting HMWP rules from there (https://btrend.kr/wp-admin/admin.php?page=wpseo_tools&tool=file-editor)

    Can you please check and let us know.

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Viewing 15 posts - 2,686 through 2,700 (of 9,718 total)
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