Suman M.

[Suman M.]

There is theme path hard coded within css file(s) – https://www.screencast.com/t/3hmMYHcr8Roc
Can you please deactivate autoptomize plugin for sometime so that I can check further? Let us know.

[Suman M.]

I tried to change wp-admin path name but it auto resets back to wp-admin. It seems like some conflict. Are you using any other plugin, theme or custom code that changes wp-admin path?

[Suman M.]

Hi, it seems like the htaccess is not active yet. Can you please attach httpd configuration file as text file (above the attachment failed because of invalid file type). Also post here your site’s htaccess content after you have added HMWP rules to it.

• This reply was modified 7 years ago by Suman M..

[Suman M.]

Hi, I tried to check in whatcms.org, but currently I couldn’t find the form to submit website for detection in whatcms.org – https://www.screencast.com/t/PdbJdALsO

Is it also the same at your end?

[Suman M.]

Can you please check your site’s server error log (of the day when HMWP auto deactivated) and post the log here?

[Suman M.]

Hi, FTP credentials work fine, but I’m not able to login to website backend. It says “ERROR: Invalid email address.”
Can you please check?

[Suman M.]

Hi, make sure that you check the website in logged out state. If wordpress is still being detected then can you please let us know your site’s wp-admin login details as private reply so that we can look into it further.

[Suman M.]

Hi, I’ve set “rename plugins” option to ‘all plugins’ in Permalinks & urls tab, and also added some replacements under Replace Tool tab. But Wappalyzer still seems to detect WordPress in your site. We’ll look further into this and get back to you.

Regarding HMWP plugin getting reset automatically, this should not happen and none of the customers are having this issue so far. Can you please let us know how often this reset exactly happens? Does HMWP plugin get deactivated too or just the settings get reset?

[Suman M.]

Hi, it usually happens if you miss one of the steps during renaming of wp-admin path. Make sure that you follow the steps as mentioned here – http://support.wpwave.com/videos/change-wp-admin-to-myadmin

If it’s still the issue, then please let us know your site’s wp-admin login details and FTP details as private reply so that we can look further into it.

Thanks!

[Suman M.]

Can you please let us know which detector tool/website you are using?

[Suman M.]

Hi, did you add any plugins or change anything related to theme?

Is this the website in question? – http://getbitpaid.com

[Suman M.]

I have uploaded HMWP plugin and applied the settings, and it’s working fine. You may change the path names in Permalinks & URLs tab.

Please add “Purchase Code” in the Start Tab.

[Suman M.]

Hi, make sure that you follow the steps as mentioned here – http://support.wpwave.com/videos/change-wp-admin-to-myadmin

If it’s still the issue then please let us know your site’s wp-admin login details and FTP details as private reply so that we can set it up for you.

[Suman M.]

Hi, the URLs like https://www.icrowdhouse.com/file/2018/08/Tasacion-Encarnación-163.pdf is returning status code 302, meaning that the requested resource has been temporarily moved to a different URL, and hence being redirected.

Can you please let us know the content of your site’s htaccess file? You can directly paste here or attach as text file.

[Suman M.]

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