Suman M.

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April 2, 2020 at 2:44 am in reply to: HMWP compatibility with Autoptimize & WP fastest cache #29893

Suman M.
Post count: 12480

Hi, can you please disable IDS option in Protection tab and then check? If it’s still the issue then please let us know your site’s backend login details (as private reply) so that we can look further into it. Thanks!

April 2, 2020 at 2:40 am in reply to: Blog Layout and sidebar stopped working on my website #29892

Suman M.
Post count: 12480

Please do these:
– empty out “ajax url” field in Permalinks tab
– empty out “api base” and “api query” fields in Permalinks tab
– remove IPs and countries from Block list in Protection tab

If it’s still the issue then please let us know your site’s backend login details (as private reply) so that we can look further into it. Thanks!

April 1, 2020 at 11:36 am in reply to: Blog Layout and sidebar stopped working on my website #29876

Suman M.
Post count: 12480

Yes, thanks, but the website seems to be in under maintenance mode. Please let us know the website’s backend login details (as private reply). Also let us know the page url where we can check the above mentioned issues.

April 1, 2020 at 10:26 am in reply to: Can not Save Setting #29873

Suman M.
Post count: 12480

This reply has been marked as private.

April 1, 2020 at 7:15 am in reply to: I can not login after installing plugin #29872

Suman M.
Post count: 12480

Login URL and Admin URL cannot be same. In wordpress you are not supposed to have same slug for different pages.

April 1, 2020 at 6:39 am in reply to: Breaks my site #29867

Suman M.
Post count: 12480

This reply has been marked as private.

April 1, 2020 at 5:40 am in reply to: CMS DETECTORS ARE STILL DETECTING THAT I AM USING WP #29866

Suman M.
Post count: 12480

This reply has been marked as private.

March 31, 2020 at 3:41 pm in reply to: Migrated website to new server – login issue #29860

Suman M.
Post count: 12480

Yes, you can. Let us know if in case any issue.

March 31, 2020 at 3:29 pm in reply to: I can not login after installing plugin #29859

Suman M.
Post count: 12480

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March 31, 2020 at 1:43 pm in reply to: Can not Save Setting #29857

Suman M.
Post count: 12480

Do you have your CDN URL? If so then please enter it in “CDN Path” field under Hiding tab.

Regards!

March 31, 2020 at 1:34 pm in reply to: Breaks my site #29856

Suman M.
Post count: 12480

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March 31, 2020 at 6:10 am in reply to: Blog Layout and sidebar stopped working on my website #29834

Suman M.
Post count: 12480

Hi, can you please generate debug report from HMWP start tab and post it there as private reply? And let us know the page url where we can check the above mentioned issues. Thanks!

March 31, 2020 at 6:08 am in reply to: INCOMPATIBLE WITH WORKREAP THEME #29833

Suman M.
Post count: 12480

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March 31, 2020 at 4:17 am in reply to: I Got error message: “Sorry, you are not allowed to access this page.” #29831
Suman M.
Post count: 12480
Hi, please activate HMWP plugin and then go to it’s settings page – https://www.screencast.com/t/spowIcz6g2Q
There you can enter the purchase code and configure HMWP. Let us know if any issue. Thanks!
- This reply was modified 4 years, 11 months ago by Suman M..
March 31, 2020 at 4:11 am in reply to: Breaks my site #29830

Suman M.
Post count: 12480

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