Suman M.

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March 19, 2020 at 6:29 am in reply to: Wappalyzer still detecting WP #29693

Suman M.
Post count: 12480

Great! Let us know if any further issue.

March 19, 2020 at 6:29 am in reply to: The site theme and softwares are still being detected #29692

Suman M.
Post count: 12480

Yes, and thanks for your understanding.

March 19, 2020 at 6:27 am in reply to: No Writable .htaccess File #29691

Suman M.
Post count: 12480

Hi, if you see the message “It seems there is no writable htaccess file in your WP directory”, it means that your site’s .htaccess file (in your site’s root directory) is not auto writable. You’ll need to give write permission to it (CHMOD 644), or else you’ll need to manually add HMWP rules in htaccess file (click on “manual configuration” button in General Settings tab and follow the steps).

Also, you are using very old version of HMWP plugin. Please, update it to the latest version 6.1

March 19, 2020 at 6:15 am in reply to: purchase code dont work #29690

Suman M.
Post count: 12480

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March 19, 2020 at 5:50 am in reply to: SIte is not loading properly #29689

Suman M.
Post count: 12480

Hi, thanks for contacting us. Yes, we’ll help you configure the plugin in your site. I see that you have removed HMWP plugin from your site. Can you please let us know your HMWP purchase code so that we can proceed. Thanks!

March 18, 2020 at 8:22 am in reply to: The site theme and softwares are still being detected #29681

Suman M.
Post count: 12480

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March 18, 2020 at 7:49 am in reply to: Wappalyzer still detecting WP #29679

Suman M.
Post count: 12480

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March 18, 2020 at 7:40 am in reply to: Unable to download version HMWP 6.1 #29678

Suman M.
Post count: 12480

You are right, we’ll update/fix it in the upcoming version. Thanks for reporting it.

March 17, 2020 at 5:46 pm in reply to: Unable to download version HMWP 6.1 #29672

Suman M.
Post count: 12480

I have uploaded HMWP version 6.1 now in your site. If the update issue appears again while new version is out then let us know.

March 17, 2020 at 4:29 pm in reply to: Breaks my site #29671

Suman M.
Post count: 12480

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March 17, 2020 at 4:14 pm in reply to: The site theme and softwares are still being detected #29668

Suman M.
Post count: 12480

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March 17, 2020 at 4:05 pm in reply to: Unable to download version HMWP 6.1 #29667

Suman M.
Post count: 12480

Yes, please provide us with your site’s backend login credentials (as private reply) so that we can check it further.

March 17, 2020 at 1:25 pm in reply to: purchase code dont work #29664

Suman M.
Post count: 12480

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March 17, 2020 at 12:06 pm in reply to: purchase code dont work #29662

Suman M.
Post count: 12480

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March 17, 2020 at 12:00 pm in reply to: Unable to download version HMWP 6.1 #29661

Suman M.
Post count: 12480

Hi, that’s strange! Please install version 6.0.1 in your site and enter your purchase code in HMWP settings page. Then you can update it from ‘Dashboard >> Plugins’ section. Let us know if you are still having issue. Thanks!
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