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Viewing 15 posts - 8,191 through 8,205 (of 9,718 total)
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  • November 28, 2015 at 4:42 am in reply to: Browser plugin always knows thats a wordpress site … #6173
    Suman M.
    Post count: 12480

    Can you please let us know your site’s wp-admin login details as private reply so that we can look into it.

    November 27, 2015 at 5:37 pm in reply to: Browser plugin always knows thats a wordpress site … #6169
    Suman M.
    Post count: 12480

    Hi, can you please try setting “rename plugins” option to “all plugins” in HMWP permalinks & urls tab?

    November 27, 2015 at 5:30 pm in reply to: Someone is mousing #6168
    Suman M.
    Post count: 12480

    That’s strange. Are you having this issue even after updating to version 5? We are not having such issue at our end. Please let us know your website’s wp-admin login details (as private reply), so that we can have a look at the issue.

    November 27, 2015 at 5:25 pm in reply to: 1 plugin update badge stuck + CloudFlare issue #6167
    Suman M.
    Post count: 12480

    Thanks for report César. We’ll look into this.

    November 27, 2015 at 10:02 am in reply to: Someone is mousing #6162
    Suman M.
    Post count: 12480

    You’ll only get this notification if 404 page is visited i.e. if invalid link is visited. You can turn off this notification by disabling “Spy Notify” option in general settings tab.

    November 27, 2015 at 6:50 am in reply to: 1 plugin update badge stuck + CloudFlare issue #6160
    Suman M.
    Post count: 12480

    Hi César, so in this case you are seeing real IPs in the log because of Cloudflare. We’ll need to see how to make it compatible with clouflare. We’ve noted this down and we might fix this in the upcoming versions of the plugin.

    And regarding the update badge issue, I deactivated HMWP and re-activated it and it’s gone. However, we’ll look into it, why it’s happening.

    November 27, 2015 at 6:00 am in reply to: managewp #6159
    Suman M.
    Post count: 12480

    I meant your webhosting server’s error log and you can find it in hosting control panel. Also can you please try increasing memory to 128 so as to confirm that it’s not memory issue.

    November 27, 2015 at 5:50 am in reply to: Someone is mousing #6158
    Suman M.
    Post count: 12480

    Hi, do you mean “AMHidO_pw=my_pw” at the end or HMWP rewrite rules? This isn’t a bug and is used by HMWP internally.

    November 26, 2015 at 3:59 pm in reply to: 1 plugin update badge stuck + CloudFlare issue #6148
    Suman M.
    Post count: 12480

    Hi, I didn’t get what exactly is the issue with the update.
    The IP that you see in Dashboard >> Intrusions is the visitor’s IP.

    November 26, 2015 at 3:52 pm in reply to: Hide theme information #6147
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    November 26, 2015 at 10:45 am in reply to: Update v5 Fatal Error #6130
    Suman M.
    Post count: 12480

    Hi imstrategy, please delete hide_my_wp completely, then download fixed version from here http://support.wpwave.com/wp-content/uploads/2015/11/hide_my_wp_501_install1.zip

    Note: before deleting we recommend you to backup current settings by clicking on “export current settings” button in HMWP start tab.

    November 26, 2015 at 10:23 am in reply to: Help Not able to login #6120
    Suman M.
    Post count: 12480

    Hi, make sure that HMWP secure code is correct and login url should be like http://www.yourdomain.com/wp-login.php?hide_my_wp=1234

    If you are still having issue, then rename hide_my_wp folder in /wp-content/plugins/ directory using HMWP and then login with http://www.yourdomain.com/wp-admin/. Now rename back hide_my_wp folder and check the HMWP settings.

    November 26, 2015 at 10:19 am in reply to: Need help with WP-rocket #6118
    Suman M.
    Post count: 12480

    Sorry, I wasn’t aware of that. I’ll look into the issue again.

    November 26, 2015 at 10:10 am in reply to: Update v5 Fatal Error #6117
    Suman M.
    Post count: 12480

    Hi, sorry for the inconvenience caused. We’ll look into this asap. Meanwhile, please rename “hide_my_wp” plugin folder to something like “”hide_my_wp_bkp” in /wp-content/plugins/ directory using FTP. If still the issue then also rename your site’s .htaccess file (in your site’s root directory) to something like .htaccess-bkp

    November 26, 2015 at 10:09 am in reply to: blanc webpage #6116
    Suman M.
    Post count: 12480

    Hi, sorry for the inconvenience caused. We’ll look into this asap. Meanwhile, please rename “hide_my_wp” plugin folder to something like “”hide_my_wp_bkp” in /wp-content/plugins/ directory using FTP. If still the issue then also rename your site’s .htaccess file (in your site’s root directory) to something like .htaccess-bkp

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Viewing 15 posts - 8,191 through 8,205 (of 9,718 total)
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