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Viewing 15 posts - 8,206 through 8,220 (of 9,718 total)
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  • November 26, 2015 at 10:09 am in reply to: Fatal Error / Error 500 after Update #6115
    Suman M.
    Post count: 12480

    Hi, sorry for the inconvenience caused. We’ll look into this asap. Meanwhile, please rename “hide_my_wp” plugin folder to something like “”hide_my_wp_bkp” in /wp-content/plugins/ directory using FTP. If still the issue then also rename your site’s .htaccess file (in your site’s root directory) to something like .htaccess-bkp

    November 26, 2015 at 6:06 am in reply to: managewp #6104
    Suman M.
    Post count: 12480

    Hi, can you please check the server error log and let us know the errors logged related to this issue? Also try increasing the memory limit – https://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/

    November 26, 2015 at 4:53 am in reply to: Wp-admin folder #6101
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    November 26, 2015 at 4:40 am in reply to: Instruction on how to completely hide Theme information or name in source? #6100
    Suman M.
    Post count: 12480

    Please let us know your website’s wp-admin login details (as private reply), so that we can have a look at the issue further. Also let us know the page url where we can check the profile photo upload form.

    November 26, 2015 at 4:32 am in reply to: W3 + Wp Hide…Everything fine exept MAXCDN #6098
    Suman M.
    Post count: 12480

    Hi, not sure why adding cdn url in “cdn path” field in HMWP settings is not working in your case. I’ve added the replacements in “replace in html” option under HMWP replace tools tab and it seems to be working now.
    Also, I’ve disabled Minify option in W3 total cache. For minification to work you have to follow the steps here – http://codecanyon.net/item/hide-my-wp-no-one-can-know-you-use-wordpress/4177158/faqs/17774

    • This reply was modified 9 years, 9 months ago by Suman M..
    November 26, 2015 at 2:34 am in reply to: how are they logging in – HMW missing it? #6096
    Suman M.
    Post count: 12480

    Hi, we’ve noted this down and we’ll definitely come up with the improvement regarding attacks via xmlrpc in the upcoming versions of the plugin. Thanks for reporting.

    November 25, 2015 at 10:40 am in reply to: Need help with WP-rocket #6086
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    November 25, 2015 at 10:30 am in reply to: Hide theme information #6085
    Suman M.
    Post count: 12480

    Hi, you can hide it if it’s a part of URL using ‘replace urls’ option under replace tools tab. Please let us know your website URL so that we can suggest you the replacements to be made.

    November 25, 2015 at 10:27 am in reply to: wp-admin redirects to wp-login.php #6084
    Suman M.
    Post count: 12480

    Hi, can you please generate debug report from HMWP start tab and post it here as private reply. Also, did you try to rename wp-admin path in HMWP settings?

    November 25, 2015 at 5:15 am in reply to: Wp-admin folder #6078
    Suman M.
    Post count: 12480

    To replace /wp-admin/css/color-picker.min.css, please add following replacement in ‘Replace URLs’ option under replace tools tab.
    wp-admin/css/color-picker.min.css ==> color-picker.min.css

    Which plugin did you use for minification? Better wordpress minify plugin works well along with HMWP. Also check this FAQ regarding the minification – http://codecanyon.net/item/hide-my-wp-no-one-can-know-you-use-wordpress/4177158/faqs/17298

    • This reply was modified 9 years, 9 months ago by Suman M..
    November 24, 2015 at 5:34 am in reply to: Hide My WP Not working #6067
    Suman M.
    Post count: 12480

    I checked with detectors like wpthemedetector.com, whatwpthemeisthat.com, isitwp.com, etc and wordpress/theme is not detected. Also, /wp-admin and /wp-login.php are not accessible. Can you please let us know what exactly is the issue you are having?

    November 24, 2015 at 5:27 am in reply to: Rename Plugins breaks my website #6066
    Suman M.
    Post count: 12480

    Hi, renaming js_composer is creating some conflict. We’ll come up with the fix for this in the upcoming versions of the plugin.
    In your site, I’ve excluded js_composer from being renamed by adding following replacement in ‘replace in html’ option under replace tools tab:
    /b82c6e32 ==> /js_composer

    November 24, 2015 at 4:38 am in reply to: how are they logging in – HMW missing it? #6065
    Suman M.
    Post count: 12480

    It possibly could be bots trying to randomly access the websites. It would be difficult to know until we know the source url of this request. Are these requests also logged in HMWP intrusion log (Dashboard >> Intrusions)?

    November 23, 2015 at 5:21 pm in reply to: Unusual IDS log #6058
    Suman M.
    Post count: 12480

    Alright, I’ve assigned this ticket to the sr. support so that he can have further look into the issue.

    November 23, 2015 at 5:05 pm in reply to: HMWP installation issue #6056
    Suman M.
    Post count: 12480

    Hi, can you please let us know your website’s wp-admin login details (as private reply), so that we can set up the plugin for you. Also, let us know your HMWP purchase code.

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Viewing 15 posts - 8,206 through 8,220 (of 9,718 total)
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