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Viewing 15 posts - 8,386 through 8,400 (of 9,718 total)
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  • in reply to: Duplicate configs in htaccess – Error 500 #5553
    Suman M.
    Post count: 12480

    Hi, have you tried deleting the htaccess file or replacing it with WP default htaccess (https://codex.wordpress.org/htaccess)? Please try it with HMWP activated, and if still doesn’t work then try it with HMWP deactivated. Let us know the result.

    in reply to: Where is the exclusions list located? #5552
    Suman M.
    Post count: 12480

    Hi, it will be added to “exception fields” option box under HMWP IDS Firewall tab.

    in reply to: Issue with new theme, plugin & upload path. #5551
    Suman M.
    Post count: 12480

    Please provide us with your site’s wp-admin login details (as private reply) so that we can look into the issue further.

    in reply to: Please help me to activate my plugin #5550
    Suman M.
    Post count: 12480

    Hi, can you please let us know your website’s wp-admin login details (as private reply) so that we can have a look at the issue? Also let us know the job link that is not working.

    in reply to: Quick question #5543
    Suman M.
    Post count: 12480

    Hi, it’s a known issue and the fix will be available with next version of the plugin.

    in reply to: WP Rocket – How remove comment #5542
    Suman M.
    Post count: 12480

    Hi, can you please try adding following replacements in “replace in html” option under replace tools tab:

    Performance optimized by WP Rocket ==> YourText

    http://wp-rocket.me ==> YourText

    Add following line in wp-config.php
    define ("WP_ROCKET_WHITE_LABEL_FOOTPRINT", true);

    • This reply was modified 6 years, 7 months ago by Suman M..
    • This reply was modified 6 years, 7 months ago by Suman M..
    in reply to: Unable to login to backend #5537
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    in reply to: Unable to login to backend #5534
    Suman M.
    Post count: 12480

    Please let us know your website’s wp-admin login details and FTP details as Private Reply so that we can look into the issue further.

    in reply to: Unable to login to backend #5532
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    in reply to: Wp-admin replace doesn't work #5531
    Suman M.
    Post count: 12480

    Hi, it’s a know issue that /wp-admin redirects to wp-login when wp-admin path is renamed. This will be fixed in the upcoming versions of the plugin.

    in reply to: too many redirect – website down ! #5529
    Suman M.
    Post count: 12480

    Hi, what settings did you apply in HMWP? Can you please try replacing your site’s htaccess file with wordpress default htaccess (https://codex.wordpress.org/htaccess).
    If you’re still having the issue, then please let us know your website’s wp-admin login details and FTP details as Private Reply so that we can look into the issue further.

    • This reply was modified 9 years, 8 months ago by Suman M..
    in reply to: Wp-admin rename doesn't work #5523
    Suman M.
    Post count: 12480

    As of now we are not sure about the exact date, but should be within a month.

    in reply to: Wp-admin rename doesn't work #5520
    Suman M.
    Post count: 12480

    I’ve noted down this and informed regarding this issue to development team. We shall have a fix in upcoming version of the plugin. As of now we recommend you to use /panel3434/ (with slash at end)

    in reply to: False alerts? #5519
    Suman M.
    Post count: 12480

    These seem to be malicious requests (possible hack attempts). Such request could be either from 3rd party bots or from unsecurely written plugin installed within your site. But you need not worry as HMWP IDS will take care of this and will block such malicious requests if Impact level is more than 20 (default value specified in HMWP IDS).

    You can stop receiving emails regarding this by setting “Notification Threshold” option to 0 in IDS Firewall tab.

    in reply to: We want to hide WordPress from Google for SEO Reasons #5516
    Suman M.
    Post count: 12480

    Hi, please follow these steps:

    – goto HMWP Start Tab, select “Medium Privacy – More Compatibility” scheme and save the settings
    – goto Permalink & URLs tab and set “rename plugins” option to “all plugins”

    Note: Assuming that it’s WP single site and Apache server. Your site’s htaccess file should be writeable.

    You might also need to replace the words/text (that are added by themes/plugins) in website’s page source (using ‘replace in html’ option under replace tools tab). But make sure that you don’t replace css class names and script variables.

Viewing 15 posts - 8,386 through 8,400 (of 9,718 total)