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Viewing 15 posts - 8,476 through 8,490 (of 9,718 total)
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  • in reply to: HMWP not working #5285
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    in reply to: Keep having to input my purchase code in! #5284
    Suman M.
    Post count: 12480

    I’ve assigned this ticket to sr. support so that he can look into this further.

    in reply to: Breaking Site + Plugins Name Hide not working #5280
    Suman M.
    Post count: 12480

    Hi, depending on your websever and WP installation, you have to follow one of these:

    1) If it’s Apache webserver and WP single site installation, then follow these steps (your site’s htaccess file should be writeable):

    – goto HMWP >> ‘Start’ Tab >> ‘Medium Privacy – More Compatibility’ scheme >> click ‘Save Settings’

    2) If it’s Apache server and WP multisite, follow these steps:

    – goto HMWP >> ‘Start’ Tab >> select ‘Medium Privacy – More Compatibility’ scheme >> click ‘Save Settings’
    – goto HMWP >> ‘Start’ Tab >> click ‘Multi-site Configuration’
    – now use a FTP program or your host file manager and add those lines to your htaccess file (after RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ [-])

    3) If it’s Nginx server and WP single site, follow these steps:

    – goto HMWP >> ‘Start’ Tab >> ‘Medium Pripacy – More Compatibility’ scheme >> click ‘Save Settings’

    – In Start tab you should see Nginx Configuration button. If you don’t see this button, add &nginx_config=1 to HMWP settings page URL to see Nginx rewrite rules. For example:
    http://yourdomain.com/wp-admin/options-general.php?page=hide_my_wp&nginx_config=1

    – Now add those lines (rewrite rules) to your Nginx configuration file. It’s usually located in /etc/nginx/nginx.conf or /etc/nginx/conf/nginx.conf or /etc/nginx/sites-available/domainname.com

    – restart nginx server

    Please let us know if it’s still the issue.

    in reply to: Keep having to input my purchase code in! #5279
    Suman M.
    Post count: 12480

    Hi, is it that the purchase code gets deleted from HMWP settings page automatically? What about other HMWP settings?

    in reply to: Questions #5277
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    in reply to: Can I get set-up configuration assistance? #5276
    Suman M.
    Post count: 12480

    Hi, please follow these steps:

    – goto HMWP Start Tab, select “Medium Privacy – More Compatibility” scheme and save the settings
    – goto Permalink & URLs tab and set “rename plugins” option to “all plugins”

    Note: Assuming that it’s WP single site and Apache server. Your site’s htaccess file should be writeable.

    Now visit your website and view it’s page source; all deafult wordpress paths like /wp-content/plugins/, wp-content/themes/ etc should be renamed there. Also, you can check your website with detectors like whatwpthemeisthat.com, isitwp.com, etc.

    in reply to: Questions #5269
    Suman M.
    Post count: 12480

    Hi,

    1) you need not change path for wp-signup.php. It’ll be changed automatically when you assign secret key to wp-login.php. So if it’s wp-login.php?hide_my_wp=1234 then it’ll be wp-signup.php?hide_my_wp=1234
    If you have any links in your themw pointing to wp-signup.php then you’ll need to change it to wp-signup.php?hide_my_wp=1234

    2) we couldn’t see actual URLs as you have striked them out. BUt if you think those are valid requests then you’ll need to add such request names in “exception field” under IDS firewall tab

    in reply to: Contact Form 7 gives 404 on Save #5268
    Suman M.
    Post count: 12480

    hi, are you sure the 404 error while saving form is only when HMWP plugin is active? have you tried disabling HMWP? Also try disabling IDS Firewall in HMWP.

    in reply to: Image Disappear Light Privacy Setting #5266
    Suman M.
    Post count: 12480

    It seems like your website’s htaccess file is not writeable. Can you please give write permission (755) to htaccess file in your site’s root directory (where wp-config.php file is located) or else let us know the FTP details so that we can update htaccess file.

    • This reply was modified 9 years, 9 months ago by Suman M..
    in reply to: HMWP not working #5265
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    in reply to: HMWP not working #5264
    Suman M.
    Post count: 12480

    Hi, please let us know your website’s wp-admin login details (as private reply) so that we can have a look at the issue and set it up for you.

    in reply to: HMWP not working #5251
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    in reply to: WPML issue after the latest wpml update #5244
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    in reply to: Hide Image Url #5243
    Suman M.
    Post count: 12480

    I checked your site’s page source and see that WordPress default paths are not being replaced at all. Please follow these steps:

    – goto HMWP >> ‘Start’ Tab >> ‘Medium Privacy – More Compatibility’ scheme >> click ‘Save Settings’

    Note: Assuming that it’s WP single site and Apache server. Your site’s htaccess file should be writeable.

    If you are still having issue then please let us know your site’s wp-admin login details so that we can look into it further.

    in reply to: Image Disappear Light Privacy Setting #5242
    Suman M.
    Post count: 12480

    Hi, please let us know your site’s wp-admin login details (as private reply) so that we can set it up for you.

Viewing 15 posts - 8,476 through 8,490 (of 9,718 total)