Suman M.

[Suman M.]

Hi, first make sure you have latest version 4.03 of the plugin. Using FTP rename “hide_my_wp” plugin directory name. Now log in to admin section, rename back the plugin directory to “hide_my_wp”, and see what are your settings there. Let us know and we can then proceed further from here.

[Suman M.]

It’s usually located in /etc/nginx/nginx.conf or /etc/nginx/conf/nginx.conf. If not there, please ask your hosting provider for it’s location and how to edit it.

[Suman M.]

You should actually update your nginx configuration file. Follow these steps:

– select and save ‘medium privacy more compatibility’ settings scheme.
– goto http://test.doctorcare.com.tw/wp-admin/options-general.php?page=hide_my_wp&nginx_config=1
– You’ll then see a list of rules/lines in “Nginx configuration” box in Start tab.
– add these rules in your Nginx configuration file. It’s usually located in /etc/nginx/nginx.conf or /etc/nginx/conf/nginx.conf.

For more detail refer to ‘Nginx configuration’ section in the documentation provided along with the plugin.

[Suman M.]

Hi, your site is working now but there seems to be some css issue. Please send us your site’s backend credentials as private message (http://factorysale.net/wp-login.php?hide_my_wp=1234) so that we can look into this further.

[Suman M.]

Follow these steps please:

– goto HMWP >> ‘Start’ Tab >> ‘Medium Pripacy – More Compatibility’ scheme >> click ‘Save Settings’
– in start tab click “IIS configuration” button. You’ll see a set or rules/lines.
– now update your site’s web.config file with these. For more info on updating web.config file, please refer to this http://help.globalscape.com/help/eft6-2/mergedProjects/SAT/editing_the_configuration_file.htm

[Suman M.]

It’s not Apache server, it is Nginx. Hence you need some manual configuration. Follow these steps:

– goto HMWP start tab click Nginx configuration button or else goto this URL http://test.doctorcare.com.tw/wp-admin/options-general.php?page=hide_my_wp&nginx_config=1

– add the rules shown in Nginx configuration box to your Nginx configuration file. It’s usually located in /etc/nginx/nginx.conf or /etc/nginx/conf/nginx.conf.

For more detail refer to ‘Nginx configuration’ section in the documentation provided along with the plugin.

[Suman M.]

It looks okay. Can you please provide us with your website backend details (as private message) so that we can have a look at the issue.

[Suman M.]

Hi, it seems like your site’s htaccess file isn’t writeable. Please give it write permission via FTP or CPanel and then save HMWP settings again.

[Suman M.]

I’ve again commented out line no. 105. I tried changing the permission of htaccess file to read only, but couldn’t. Please make it read only from cpanel before accessing your site’s admin section. Also what’s your wp-admin login URL?

[Suman M.]

Hi, please follow the steps as mentioned here – http://codecanyon.net/item/hide-my-wp-no-one-can-know-you-use-wordpress/4177158/faqs/16072

[Suman M.]

I’ve removed line no 105 now, and site’s working. Also remove the lines from HMWP’s “replace in HTML” and “Replace URLs” boxes before hitting save button.

• This reply was modified 9 years, 10 months ago by Suman M..

[Suman M.]

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[Suman M.]

Hi, I’ve fixed htaccess and site is working now; error was in line number 105 which I’ve commented out. Now can you please check what’s working and what’s not, and let us know.

[Suman M.]

Hi, can you please try disabling HMWP PHP IDS and see if the issue still exists?

[Suman M.]

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