Suman M.

[Suman M.]

Hi, I might have disabled Whitelabel plugin, please activate it. And can you please disable HMWP plugin again for us, so that we can look further into it.

[Suman M.]

Hi Anne21, please provide us with your website details (as private message) so that we can have a look at this.

[Suman M.]

/admin works in your websites with or without HMWP means that there is some other plugin or the theme itself that’s making it possible (for wordpress it’s /wp-admin by default)

And are you sure http://www.jpmediaonline.co.uk/wp-admin is not accessible only when HMWP is active? What are the other active plugins in your site? Also, try adding following line in wp-config.php, to know what exactly is the error –
define(‘WP_DEBUG’, true);

• This reply was modified 9 years, 11 months ago by Suman M..

[Suman M.]

Hi, are you also using Minify with W3 Total Cache? We’ll need to look into your website to know what exactly is causing the issue. Please provide us with your website details (as private message).

[Suman M.]

Hi aferreira, till date it’s not possible to minify with W3 Total Cache without changing it’s core files. This might be taken care of in upcoming versions of HMWP, but we cannot guarantee. Thanks!

[Suman M.]

Please, provide us with website backend and FTP details, as private message.

[Suman M.]

Hi, we’ll further look into it and get back to you.

[Suman M.]

Hi, we have setup HMWP for you. We have to update htaccess file manually for this. To see changes, you can check the htaccess files – .htaccess-BKP (old) and .htaccess (new)

And, your new login URL is http://odeme.bilginleras.com/wp-login.php?hide_my_wp=1234 (you can change the parameter “hide_my_wp=1234” from HMWP settings)

• This reply was modified 9 years, 11 months ago by Suman M..
• This reply was modified 9 years, 11 months ago by Suman M..

[Suman M.]

In your theme’s “style-custom.css”, find the code below

div.stunning-text-wrapper {
background: url(http://localhost/kafzar/wp-content/themes/kafzar/images/icon/dark/left-cross-5px.png);
}

and change this to..

div.stunning-text-wrapper {
background: url(images/icon/dark/left-cross-5px.png);
}

[Suman M.]

Hi, wp-admin details and FTP details will not be enough; you’ll need root access to server files in order to update Nginx config file.

You can check this for more details – http://support.wpwave.com/forums/topic/multisite-does-not-work

As I mentioned above that Multi-site on Nginx is not officially supported yet, we cannot guarantee that HMWP will work in such environment.

[Suman M.]

I have applied “Medium privacy more compatibility” scheme from HMWP settings. Now your website isn’t being detected as wordpress site (check using http://whatwpthemeisthat.com/ or http://www.wpthemedetector.com/).

And to access your site backend use the URL http://supercola-co.com/wp-login.php?hide_my_wp=1234 (“hide_my_wp=1234” is by default and you can change it from HMWP backend)

[Suman M.]

Hi, it seems like there is no writable htaccess file in your WP directory. Please change permission of your htaccess file.

[Suman M.]

Yes, you can replace those. Please check our FAQ – http://codecanyon.net/item/hide-my-wp-no-one-can-know-you-use-wordpress/4177158/faqs/20827

But you should be careful while replacing class names like “Class wp-post-image”, as these might be used by theme/plugins.

• This reply was modified 9 years, 11 months ago by Suman M..

[Suman M.]

The provided login credentials doesn’t work. Can you please check and let me know?

[Suman M.]

Hi, please explain in detail what issues you are having. You can also share your website backend details (as private message) so that we can have a look at it.

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