Hassan

[Hassan]

You’re right!

We release a fixed version in following week!

[Hassan]

I manually configured htaccess and that solved the problem!

You probably need to do that after changing theme or installing new plugins. Just go to General tab > Customized htaccess and click on the link. Follow instruction in start tab and update htaccess file.

In case of login it was an issue with Limit Login Attempt. I disabled it and now everybody can login. Please note HMWP has the same feature so you don’t need to use both!

This is your new login address:
https://www.helperseeker.com/wp-login.php?hide_my_wp=1234

[Hassan]

Hi-

This error simply means your server can’t response to your request timely.

You have installed 57 plugins on your host and some of them are really heavy (WooCommerce, iThemes Security). This is too much for a shared hosting Specially when you have real visitors!

You’re right about HMWP but you may get the same result by deactivating other heavy plugins.

I suggest deactivating plugins which are not a must for your business. It’s also helpful to use a caching plugin. If none of them work for you this means you need a better hosting plan.

[Hassan]

Thanks for report!

It was fixed 🙂

[Hassan]

Sorry for the inconvenience,

We have started working on this issue and it will be fixed in next version.

Until then try disabling: full hide mode and disable directory listing.

Hope this help.

[Hassan]

You don’t need to do anything. Just use one at same time.

Our system can handle that automatically.

[Hassan]

Was done 🙂

I just followed messsages. See files for changes.

[Hassan]

Hi-

I’m so sorry!

As you may know HMWP is disabled and I am working hard to fix problems.

It seems FTP details is no longer valid. If it’s possible please re-create the account and I’ll fix it for you ASAP.

[Hassan]

Sorry, I just rechecked it,

Our demo site settings is more close to high privacy mode to show all of plugin features.

If it helps here’s the code.

• This reply was modified 9 years, 11 months ago by Hassan.
• This reply was modified 9 years, 11 months ago by Hassan. Reason: All attachment

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[Hassan]

That’s simply because permalink structure is disabled. As the message says some of HMWP features require permalink structure.

I enabled it from WP settings > Permalink and seems it works now!

[Hassan]

Hi-

I have triad our demo page and it couldn’t find WP.
http://2ip.ru/cms/?url=http%3A%2F%2Fhide-my-wp.wpwave.com

Despite configuration, we do not allow 2ipru to do a lot of process on HMWP installed websites.

I have only two guesses:
1. They parse source code to find wordpress related strings (e.g. woocommerce)
2. You used it before activating HMWP and your data is cached.

In first case, I suggest deactivating famous WP plugins and trying again (take a backup from their settings if necessary.

PS:
Hopefully, they don’t use cache which make testing result unreliable!

[Hassan]

Hi-

It seems htaccess is disabled in your server. Your current permalink is configured by main server configuration file.

Take a look at:
https://help.ubuntu.com/community/EnablingUseOfApacheHtaccessFiles
http://stackoverflow.com/questions/17643601/cant-enable-use-of-htaccess-in-apache2

An htaccess file in parent folders may cause similar issues.

[Hassan]

Hi, sorry for delay,

I downloaded latest version of WP Super Cache but unfortunately, I couldn’t re-generate the bug, is it possible to provide login details as a private reply to take a deeper look to the issue.

[Hassan]

Thanks for report.

Here is a fixed version (installation version).

Let us know if it solve the problem.

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[Hassan]

Hi-

It’s OK 🙂

Just notice to have one domain per license at the same time!

Enter the code, skip the message and it will be updated within few days!

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