Forum Replies Created

Viewing 15 posts - 1,516 through 1,530 (of 9,718 total)
  • Author
    Posts
  • in reply to: Receiving page not found #26937
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    in reply to: WordPress is being detected on my website #26936
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    in reply to: Receiving page not found #26933
    Suman M.
    Post count: 12480

    Please do these:

    1) In “wp_options” table in your database, delete the rows with following “option_name”. Please backup your database first.
    – hide_my_wp
    – hide_my_wp_undo
    – hmwp_ids_installed
    – hmw_all_plugins
    – external_updates-hide_my_wp
    – hmwp_spam_counter
    – hmwp_temp_admin_path

    2) comment out or remove following line from wp-config.php (if you have added it there previously)
    define(“ADMIN_COOKIE_PATH”, “/NEW_WPADMIN_PATH_NAME”);

    You shall now be able to login to backend normally, and then re-configure the plugin.

    Let us know!

    in reply to: WordPress is being detected on my website #26932
    Suman M.
    Post count: 12480

    I have disabled Jetpack plugin and applied some settings in HMWP, and also added replacements under Replace Tools tab.
    Can you please check now?

    in reply to: Load More stop working #26931
    Suman M.
    Post count: 12480

    Hi, can you please let us know your site’s wp-admin login details as private reply so that we can look into the issue?
    Also, let us know the page url where we can check Load More functionality.
    Thanks!

    in reply to: page refreshes and delivers blank Import Options – #26930
    Suman M.
    Post count: 12480

    Hi, can you please let us know your site’s wp-admin login details as private reply so that we can look into the issue? Thanks!

    in reply to: Webstie completely Broken. please i need urgent help!!! #26929
    Suman M.
    Post count: 12480

    Good to know that it’s working now. Can you please let us know which detector you are using to detect wordpress?

    in reply to: new admin path with nginx #26926
    Suman M.
    Post count: 12480

    Hi, this usually happens if you miss some step while renaming wp-admin path.

    Please do these to reset the plugin settings:

    In “wp_options” table in your database, delete the rows with following “option_name”. Please backup your database first.
    – hide_my_wp
    – hide_my_wp_undo
    – hmwp_ids_installed
    – hmw_all_plugins
    – external_updates-hide_my_wp
    – hmwp_spam_counter
    – hmwp_temp_admin_path

    – comment out or remove following line from wp-config.php (if you have added it there previously)
    define(“ADMIN_COOKIE_PATH”, “/YOUR_NEW_ADMINPATH”);

    You shall now be able to login to backend. And to change wp-admin path name you’ll need to follow the on-screen instructions very carefully. Please follow these steps:

    – in HMWP Start Tab, select “Medium Privacy – More Compatibility” scheme and save the settings. Default new login url will be: /wp-login.php?hide_my_wp=1234 (you can change from General settings tab)

    – in Permalink & URLs tab set “New wp-admin Path” field to YOUR_NEW_ADMINPATH (a new window will open with the instructions). Make sure you select simple name without any special characters, and also name should not have been used in your site in any other URLs.

    – add following line in wp-config.php, before require_once(…)
    define(“ADMIN_COOKIE_PATH”, “/YOUR_NEW_ADMINPATH”);

    – you’ll then need to update your Nginx config file with new set of HMWP rules, and restart Nginx

    – click on “I did it (login to new dashboard)” button.

    in reply to: Site and WP Admin is broken #26924
    Suman M.
    Post count: 12480

    Hi, I tried to access http://35.240.141.109/ but it didn’t load at all. Can you please check?
    Also let us know the site’s wp-admin login details and FTP details as private reply so that we can look into the issue further.

    in reply to: WordPress is being detected on my website #26923
    Suman M.
    Post count: 12480

    Hi, I could see that you are using JetPack plugin. With Jetpack enabled, all features of HMWP might not work (like new wp-includes path). Also Jetpack uses wordpress site paths and hence helps detectors to detect wordpress. Is Jetpack must have plugin for your site?

    in reply to: Receiving page not found #26921
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    in reply to: Javascript error #26920
    Suman M.
    Post count: 12480

    Hi, please empty out ‘Ajax url’ field in HMWP Permalinks & URLs tab, and save the settings. Clear the cache if any.
    Let us know!

    in reply to: Can not access dashboard after disabling HMWP #26906
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    in reply to: Receiving page not found #26905
    Suman M.
    Post count: 12480

    Hi, can you please let us know your site’s wp-admin login details (as private reply) so that we can look into the issue and set it up for you. Thanks!

    in reply to: Setup and configuration #26904
    Suman M.
    Post count: 12480

    Hi, please kindly apply for the refund via your Envato Panel. Thanks!

Viewing 15 posts - 1,516 through 1,530 (of 9,718 total)