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Viewing 15 posts - 166 through 180 (of 9,718 total)
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  • in reply to: Nginx website loses style #31002
    Suman M.
    Post count: 12480

    Hi, thanks for contacting us. I checked your nginx config screenshot above and could see that HMWP rules placed incorrectly there.
    Please add HMWP rules just before the closing server braces } – https://www.screencast.com/t/pwpSJBYZBfZJ
    And restart Nginx. Do let us know.

    in reply to: Request URL shows full path #31001
    Suman M.
    Post count: 12480

    Hi, thanks for contacting us. Regarding this (https://support.wpwave.com/wp-content/uploads/2020/06/Screen-Shot.png), this image might have been hardcoded somewhere or being referenced from some plugin’s/theme’s stylesheet. HMWP cannot rename such paths and you’ll need to manually replace those paths.
    Also, HMWP makes use of re-write rules to rename/mask the default WP paths and does not physically rename any file or folder. Hence, the default WP paths will still be valid if accessed directly.

    in reply to: Settings not saved #30999
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    in reply to: Lacking to hide fully #30998
    Suman M.
    Post count: 12480

    Hi, thanks for reaching out to us. I could see that isitwp.com is not detecting any theme or plugins in your site but it’s detecting WP.
    And regarding hackertarget.com, I see that the only thing it’s detecting is Contact form 7 plugin.

    I have added few replacements in Replace in HTML section. Let’s check back after some hours as these detectors usually cache the previous results.

    Regards!

    in reply to: Reinstall #30997
    Suman M.
    Post count: 12480

    Hi, thanks for contacting us. It could be that your previous HMWP settings are not removed from the database.
    Can you please let us know your site’s backend login details and FTP credentials so that we can fix this issue?
    Thanks!

    in reply to: Coming Soon Pro broken #30974
    Suman M.
    Post count: 12480

    I see. Then the configuration steps we followed previously shall work in this case too. Let us know if any issue.

    What you can do is export HMWP settings form previous site (without renaming wp-admin) and then import that settings in the new site.

    in reply to: Manual removal and clean installation #30973
    Suman M.
    Post count: 12480

    No worries. It’s not compulsory to run the query. As mentioned above, deactivating and deleting HMWP plugin shall be enough.

    Let us know if any issue.

    Regards!

    in reply to: Coming Soon Pro broken #30967
    Suman M.
    Post count: 12480

    Hi, the configuration steps shall be same as that for sharejewellers.com if the server settings are similar (like Nginx + Kinsta + WP Rocket).

    in reply to: Manual removal and clean installation #30965
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    in reply to: Manual removal and clean installation #30964
    Suman M.
    Post count: 12480

    Hi, thanks for contacting us. Deactivating and deleting HMWP plugin shall be enough. Do you also wish to delete all traces of HMWP from the database? Let us know!

    in reply to: The new update broke my site with WP-Engine. #30960
    Suman M.
    Post count: 12480

    Hi, which version did you update to? The latest version is 6.1
    And prior to updating HMWP plugin, was it working fine?

    Also check this tutorial on configuring HMWP in WP Engine setup – https://support.wpwave.com/videos/configure-hide-my-wp-on-wpengine

    in reply to: Replace Mode settings #30959
    Suman M.
    Post count: 12480

    Also from your screenshot above, it seems like you are using older version of HMWP plugin. Please update it to the latest version 6.1 (you can download it from your Envato Panel).

    in reply to: Replace Mode settings #30958
    Suman M.
    Post count: 12480

    Hi, HMWP is compatible with WP Rocket.

    # Replace Mode:
    HMWP automatically replaces old URLs with new addresses. If you use a shared hosting or don’t have any cache plugin this may make your site a little slow. Here you have two choices: Partial mode and Full Page mode. First option
    will only replace URLs when needed but second option scan all the output. In most cases Quick mode is enough and will work correctly but if you are using plugin that generates old URLs then Full Page mode will be helpful. If you use a caching plugin (even with minimum configuration) you can freely ignore all quick modes. In your case, Full mode shall be fine

    Let us know if any issue.

    in reply to: Coming Soon Pro broken #30954
    Suman M.
    Post count: 12480

    Hi, does the error go away if HMWP is disabled? I couldn’t check by disabling HMWP plugin as you have renamed wp-admin path there. Can you please NOT rename wp-admin path name and then check? Thanks!

    in reply to: wp-json error when the plug-in is activated #30949
    Suman M.
    Post count: 12480

    Hi, thanks for contacting us. I could see that https://www.pbagora.com.br/wp-json/wp/v2/posts is working fine. Let us know if it’s still the issue.

Viewing 15 posts - 166 through 180 (of 9,718 total)