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Viewing 15 posts - 1,831 through 1,845 (of 9,718 total)
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  • April 6, 2019 at 4:16 am in reply to: HWP CDN Box + Stackpath Rewrite Incorrect URLS #26062
    Suman M.
    Post count: 12480

    Hi, make sure that you enter the full CDN URL (starting with https://) in CDN Path field in HMWP General Settings tab.
    If it’s still the issue then please let us know your site’s wp-admin login details as private reply so that we can look into it further. Also let us know your CDN url. Thanks!

    April 5, 2019 at 2:45 am in reply to: conflict with WP forms #26051
    Suman M.
    Post count: 12480

    Hi, you can use the plugin in Dev site for testing purpose and then delete it from there later after you move it to live site so that there’s no conflict.

    Regarding the WP forms issue, can you please let us know where (page url) we can check it? Please also apply “medium privacy more compatibility” settings scheme in HMWP start tab and then let us know. Thanks!

    April 5, 2019 at 2:39 am in reply to: Do you offer installation services? #26049
    Suman M.
    Post count: 12480

    Hi, we can setup the plugin for you as soon as (within few hours) you opt for installation service.
    With plugin change, do you mean the new updates in the plugin? All the updates are free and backwards compatible. So you’ll imply need to update the plugin from site’s backend. Thanks!

    • This reply was modified 6 years, 4 months ago by Suman M..
    April 5, 2019 at 2:35 am in reply to: Plugin causes another plugin to deactivate. #26048
    Suman M.
    Post count: 12480

    Can you please post here your site’s server access log, so that we can check what stuffs does wappalyzer.com access in your site that makes it detect wordpress? Thanks!

    April 5, 2019 at 2:33 am in reply to: Error with Divi Theme #26047
    Suman M.
    Post count: 12480

    Hi, sorry for the delay on this. I’ve notified it to the team who looks after refund. Please wait couple of days. Thanks!

    April 4, 2019 at 1:53 pm in reply to: Help me login using HMWP #26042
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    April 4, 2019 at 1:43 pm in reply to: Do you offer installation services? #26041
    Suman M.
    Post count: 12480

    Hi, we do provide complete installation service. Please check this – http://support.wpwave.com/product/installation-service

    April 4, 2019 at 1:16 pm in reply to: Plugin causes another plugin to deactivate. #26040
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    April 4, 2019 at 12:19 pm in reply to: Activation made css files unreachable. #26039
    Suman M.
    Post count: 12480

    Hi, HMWP is compatible with cloudflare. Cloudflare should work on wordpress backend too. Please check!

    April 4, 2019 at 12:14 pm in reply to: Nginx Site Broken on Frontend and Backend #26038
    Suman M.
    Post count: 12480

    Hi, apologies for the inconvenience caused. We usually respond within 24 hours. Also, we recommended you to raise a support ticket so that your comments on codecanyon don’t get missed out and you get priority support.
    The broken site like in screenshot above usually happens when HMWP rules sin’t added correctly in Nginx config file.

    Please generate debug report from HMWP start tab and post it here as private reply. Also, post here your site’s Nginx Config content (after you have added HMWP rules in it). Thanks!

    Note: You need to add HMWP rules within server{} block in nginx config and then restart nginx.

    April 3, 2019 at 11:53 am in reply to: Plugin causes another plugin to deactivate. #26026
    Suman M.
    Post count: 12480

    Hi, we haven’t tested HMWP with “wp job search” plugin yet. It could be that wp job search plugin specifically looks for wp-admin path.
    Please also let us know your site’s FTP details (as private reply) so that we can look into the issue further.

    April 3, 2019 at 11:36 am in reply to: Website layout breaks #26024
    Suman M.
    Post count: 12480

    Hi, if you are using Apache server then it could be the issue related to .htaccess file. Make sure that .htaccess file is writable.
    Also, I tried to login via the details provided but it says access denied!

    • This reply was modified 6 years, 4 months ago by Suman M..
    April 3, 2019 at 4:56 am in reply to: Activation made css files unreachable. #26021
    Suman M.
    Post count: 12480

    I checked your website and the backend and frontend both seems to be working fine now? Did you change anything?
    There’s a workaround so as to serve static files from jetpack, but then I’ll need to know what type of static files will be served from jetpack. Is it only the images or other files too?

    April 3, 2019 at 4:37 am in reply to: https://www.wpthemedetector.com/ detecte my theme #26020
    Suman M.
    Post count: 12480

    Sure! Thanks!

    April 2, 2019 at 6:30 pm in reply to: https://www.wpthemedetector.com/ detecte my theme #26015
    Suman M.
    Post count: 12480

    Hi, can you please check now? Let us know.

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Viewing 15 posts - 1,831 through 1,845 (of 9,718 total)
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