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  • January 3, 2019 at 8:03 pm in reply to: Help me login using HMWP #25092
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    January 3, 2019 at 5:02 am in reply to: Missing gallery photos and not working cover slider #25087
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    January 3, 2019 at 4:25 am in reply to: Can't enter the backend #25086
    Suman M.
    Post count: 12480

    I have reset HMWP settings now. You can now activate it, add HMWP purchase code in the plugin’s settings page (Start tab), and apply the settings. Let us know.

    January 2, 2019 at 4:41 pm in reply to: Missing gallery photos and not working cover slider #25078
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    January 2, 2019 at 4:29 pm in reply to: Hide extra details #25077
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    January 2, 2019 at 4:12 pm in reply to: Can't enter the backend #25076
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    January 2, 2019 at 4:44 am in reply to: Help me login using HMWP #25069
    Suman M.
    Post count: 12480

    Hi, did you also rename wp-admin path in that site? If so then you’ll also need to remove the line that you added in wp-config.php while renaming wp-admin path.

    If it’s still the issue then we’ll also need the site’s FTP details to look further into it. Thanks!

    January 1, 2019 at 11:17 am in reply to: Hide extra details #25067
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    December 31, 2018 at 9:07 pm in reply to: Can't enter the backend #25061
    Suman M.
    Post count: 12480

    If you deactivate or delete HMWP plugin then you’ll have your default WP settings. Do let us know if in case any issue.

    December 31, 2018 at 8:55 pm in reply to: Hide extra details #25060
    Suman M.
    Post count: 12480

    To hide plugin names, you’ll need to set “rename plugins” option to “all plugins” in HMWP Permalinks & Urls tab. And for it to work with Elementor, “Page query” and “post query” fields need to be blank (I have done it.

    Also, add HMWP purchase code in HMWP start tab.

    December 31, 2018 at 8:41 pm in reply to: Purchase code notification error #25059
    Suman M.
    Post count: 12480

    I checked again and there’s no notification regarding HMWP purchase code now. If it comes back then let us know, and also post your HMWP purchase code as private reply. Thanks!

    December 31, 2018 at 8:36 pm in reply to: Broke My Site, Please Refund Me #25058
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    December 31, 2018 at 5:33 am in reply to: Can't enter the backend #25052
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    December 31, 2018 at 5:16 am in reply to: Setup #25051
    Suman M.
    Post count: 12480

    Hi, can you please deactivate WP Hide & Security Enhancer plugin, and activate HMWP plugin in your site and then apply HMWP purchase code in HMWP start tab settings? Let us know.

    December 30, 2018 at 1:30 pm in reply to: Compatible cache plugins? #25047
    Suman M.
    Post count: 12480
    This reply has been marked as private.
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