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October 22, 2018 at 7:30 pm in reply to: Regarding your email Re: [CodeCanyon] Message sent via your Envato Market profil #23931
Hi, I could login to site’s backend with above credentials, but I would also need FTP credentials or Control Panel credentials as I’ll need access to wp-config.php file for renaming wp-admin path name. Thanks!
This reply has been marked as private.Hi, first of all, can you please let us know how it conflicts with the security setting? It should not conflict and if in case it does, then please let us know the exact issue details so that we can help you resolve the issue. If it can’t be resolved then we’ll be happy to make the refund.
October 22, 2018 at 4:24 am in reply to: Amazon S3 Images error when activating Hide My WP plufgin #23917This reply has been marked as private.This reply has been marked as private.This reply has been marked as private.I needed to check your site’s htaccess file. Can you please post your site’s htaccess file content here?
Hi, can you please let us know your site’s wp-admin login details and FTP details as private reply so that we can look into the issue.
When I checked the site after a while, I could see that site is broken! There seems to be some conflict. I have disabled HMWP settings for now. I’ll be checking further into the issue and get back to you.
I enabled “customized htaccess” option in HMWP, and then clicked on “manual configuration” button and followed the steps mentioned there to update htaccess file with HMWP rules. Also I have enabled “combine css” and “combine js” option in WP Rocket.
The website seems to be working fine now. Can you please check and let us know if any issue?No need to copy htaccess file. Go to HMWP start tab, click on “export current settings” button and save the save the settings in some text file. Later, you can import from it, and update your site’s htacess file with HMWP rules.
Hi, thanks and good to know that it’s working now. Let us know if in case any issue.
This reply has been marked as private.This reply has been marked as private.October 19, 2018 at 3:44 pm in reply to: Site is extremely slow on medium privacy and CSS doesn't load impacting render #23896This reply has been marked as private. -
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