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Viewing 15 posts - 691 through 705 (of 9,718 total)
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  • February 20, 2020 at 4:49 am in reply to: Delete WPML manually #29403
    Suman M.
    Post count: 12480

    Hi, do you mean that you deleted HMWP plugin? And have you renamed wp-admin path name previously using HMWP? If so, you’ll need to remove line of code from wp-config.php file that you might have added while renaming wp-admin.
    I’m not getting the issue exactly. Can you please explain in detail? Thanks!

    February 20, 2020 at 4:45 am in reply to: DIVI issues #29402
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    February 19, 2020 at 11:03 am in reply to: Malware Found by WordFence Help! #29399
    Suman M.
    Post count: 12480

    Which file it is? Can you please let us know the entire file path?

    February 19, 2020 at 5:46 am in reply to: Malware Found by WordFence Help! #29392
    Suman M.
    Post count: 12480

    Hi, your site can be infected with malware in several ways. No plugin/tool can ensure 100% safety from malware.
    You can remove such malware using Wordfence itself or else you can use tool like Sucuri.

    February 19, 2020 at 5:41 am in reply to: WordPress + Optimizepress. Broken layout #29391
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    February 19, 2020 at 5:29 am in reply to: Plugin is not showing updates on the wordpress panel #29389
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    February 19, 2020 at 5:13 am in reply to: DIVI issues #29387
    Suman M.
    Post count: 12480

    I had to let DIVI sign in to my site, and they were not able to, because of hide my wp.
    >> To resolve this, please set trusted user roles for the users in HMWP Hiding tab.

    Then I did tried to activate them one by one – and when your plugin was activated, the issue is solved, images come back.
    >> This could be cache issue. Do you have any cache plugin active? If so , then please clear the cache after activating and deactivating HMWP plugin.

    February 19, 2020 at 5:07 am in reply to: Delete WPML manually #29386
    Suman M.
    Post count: 12480

    Hi, please go to Hide My WP >> Start Tab and enable/check “Clean Uninstall” option and save it. Now deactivate and delete HMWP plugin from Dashboard > Plugins section.

    February 19, 2020 at 4:37 am in reply to: my site can still be detected as using wordpress #29385
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    February 19, 2020 at 4:19 am in reply to: Malcare Compatibility #29384
    Suman M.
    Post count: 12480

    Hi, we have not tested HMWP with Malcare yet, but they should be compatible together. HMWP is compatible with other security plugins too.
    You can have both the plugins enabled and let us know if in case any issue. Thanks!

    February 18, 2020 at 4:45 pm in reply to: WordPress + Optimizepress. Broken layout #29378
    Suman M.
    Post count: 12480

    Hi, I could login to your site and see that HMWP is deactivated there. So, it’s all WP default settings and hence HMWP shall not cause any issue related to managewp.com tool or any other plugins.

    February 18, 2020 at 5:37 am in reply to: WordPress + Optimizepress. Broken layout #29362
    Suman M.
    Post count: 12480

    Can you please check now and let us know? Thanks!

    February 18, 2020 at 4:36 am in reply to: Plugin is not showing updates on the wordpress panel #29361
    Suman M.
    Post count: 12480

    That’s strange. We are not having any such issue. Can you please let us know your site’s backend login details as private reply so that we can check this further? Thanks!

    February 18, 2020 at 4:34 am in reply to: my site can still be detected as using wordpress #29360
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    February 18, 2020 at 4:32 am in reply to: Change domain (Purchase Code) #29359
    Suman M.
    Post count: 12480

    Alright, do let us know if there’s any issue.

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Viewing 15 posts - 691 through 705 (of 9,718 total)
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