Suman M.

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February 28, 2016 at 8:07 pm in reply to: Access Denied Nginx Configuration #8225

Suman M.
Post count: 12480

Hi, the update badge notification is a known bug with HMWP version 5.01. We’ll fixing it in the next version of the plugin.

February 28, 2016 at 7:41 am in reply to: Cant login to site after deleting the plugin #8221

Suman M.
Post count: 12480

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February 28, 2016 at 7:13 am in reply to: Site looks weird #8220

Suman M.
Post count: 12480

I have disabled “Search base redirect” option under HMWP permalinks & urls tab and it seems to be working fine now.

February 28, 2016 at 7:10 am in reply to: 500 internal error because of two lines in the htaccess #8219

Suman M.
Post count: 12480

Hi, I’ve assigned this ticket to Sr. support so that he can look further into it.

February 28, 2016 at 6:59 am in reply to: wpengine setup #8218

Suman M.
Post count: 12480

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February 28, 2016 at 6:53 am in reply to: Hide Line 95 in Source Code #8217

Suman M.
Post count: 12480

Hi, it’s not recommended to replace/hide CSS class names. Please check this FAQ for more info – http://codecanyon.net/item/hide-my-wp-no-one-can-know-you-use-wordpress/4177158/faqs/20827

February 27, 2016 at 8:40 am in reply to: Site looks weird #8205

Suman M.
Post count: 12480

I followed these steps and is working fine now:

– applied “medium privacy” settings from HMWP start tab
– clicked on “IIS configuration” button in HMWP start tab and followed the steps mentioned there, i.e. copied the HMWP rules and pasted them just above in web.config file in your site’s root directory.

February 27, 2016 at 8:28 am in reply to: My site is been detected by http://www.isitwp.com #8204

Suman M.
Post count: 12480

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February 27, 2016 at 8:19 am in reply to: wpengine setup #8203

Suman M.
Post count: 12480

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February 27, 2016 at 8:14 am in reply to: Can't see any settings #8202

Suman M.
Post count: 12480

Hi, make sure that you’ve set custom permalink structure in Settings >> Permalinks
If possible, please generate debug report from HMWP start tab and post it here as private reply, or else provide us with wp-admin login details so that we can look into the issue further.

February 27, 2016 at 8:07 am in reply to: 500 internal error because of two lines in the htaccess #8200

Suman M.
Post count: 12480

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February 26, 2016 at 5:36 am in reply to: Hide Zencache static folder #8188

Suman M.
Post count: 12480

That’s awesome!

February 26, 2016 at 5:33 am in reply to: 500 internal error because of two lines in the htaccess #8187

Suman M.
Post count: 12480

Can you please let us know your website’s wp-admin login details (as private reply), so that we can have a look at the issue.

February 26, 2016 at 5:27 am in reply to: wpengine setup #8186

Suman M.
Post count: 12480

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February 26, 2016 at 4:53 am in reply to: Site looks weird #8185

Suman M.
Post count: 12480

Hi, please follow these steps:

– goto HMWP Start Tab, select “Medium Privacy – More Compatibility” scheme and save the settings
– goto Permalink & URLs tab and set “rename plugins” option to “all plugins”

Note: Assuming that it’s WP single site and Apache server. Your site’s htaccess file should be writable. Your new login URL will be http://www.yourdomain.com/wp-login.php?hide_my_wp=1234

If it’s still the same issue then please let us know your website’s wp-admin login details (as private reply), so that we can have a look at the issue.
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