Suman M.

[Suman M.]

Hi, can you please generate debug report from HMWP start tab and post it here as private reply.

[Suman M.]

Hi, if you could login to backend, then please generate debug report from HMWP start tab and post it here as private reply.
If backend is not accessible then let us know your site’s wp-admin details and FTP details so that we can fix it.

[Suman M.]

Hi, not sure what exactly is the issue there as detailed error message can’t be viewed. But I tried the previous version (4.54) of HMWP plugin and it’s working fine there. I’ve assigned this ticket to sr. support so that he can look into it further.
Meanwhile, we request you to use HMWP 4.54. Sorry for the inconvenience.

[Suman M.]

1) It’s not recommended to replace css class names/ids and script variables as these would have been used by plugins/theme internally and doing so might break the site. If you do replace then you’ll also need to replace it in the theme’s/plugin’s css files too.

2) you’ll need to change the login form’s action url from http://testhide.jamschool.ru/wp-login.php to http://testhide.jamschool.ru/wp-login.php?drupal-login=613

3) there’s no option to change login url in HMWP. You can use free plugin like Theme My Login for this

[Suman M.]

I checked HMWP settings and seems like they have been applied correctly. And you need to add replacements in “replace urls” field like the example below:

wp-content/plugins/woocommerce/assets/css/woocommerce-layout.css ==> wc-layout.css

[Suman M.]

Hi, htaccess file should be writable before you apply HMWP settings. Please check and let us know.

[Suman M.]

With Replace tools you can replace any text/word in your site’s page source. Please go through this FAQ – http://codecanyon.net/item/hide-my-wp-no-one-can-know-you-use-wordpress/4177158/faqs/20827

Regarding CDN, entering full cdn url in “cdn path” field should work. If it doesn’t work then please let us know your website’s wp-admin login details (as private reply), so that we can have a look at it.

[Suman M.]

You’ll need to add following replacement in replace in url option:
wp-content/plugins/wplms-events/classes/../js/wplms-events.js ==> jam-events.js

1) You can hide plugin names by setting “rename plugins” option to all plugins in HMWP permalinks & urls tab (I’ve set this now)

2) you need to use minification plugin for this like Better WP Minify. Please go through this FAQ – http://codecanyon.net/item/hide-my-wp-no-one-can-know-you-use-wordpress/4177158/faqs/17298

3) It’s not recommended to replace script variables and css class names as it might break the site.

[Suman M.]

Hi, please follow these steps:
– in HMWP start tab, set ‘Medium Privacy – More Compatibility’ scheme and save the settings
– in HMWP start tab, click on multi-site configuration button to see htaccess rewrite rules.
– use FTP program or your host file manager and add those rules to your htaccess file (after RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ […])

Let us know if you are still having the issue.

[Suman M.]

Hi, I deactivated IDS option under IDS Firewall tab and add to cart button is working fine now even when not logged in. If you want to have IDS enabled then goto Dashboard >> Intrusions and exclude these requests (hover over request name to view exclude link)

REQUEST.state_7
POST.state_7

[Suman M.]

Hi, you can now access both backend and frontend. Also I see that you are using several plugins for customizing the login and hence the issue. Please don’t enable similar feature in two or more plugins. I’ve disabled “Hide Login Page” option in HMWP general settings tab.

[Suman M.]

Hi, you are using very old version of HMWP. Please follow these steps to update the plugin:
– goto HMWP start tab and click on “export current settings” button, and save the settings in a text file.
– deactivate and delete HMWP
– download the latest version (5.01) from codecanyon and upload it in your website.
– activate HMWP and import previous settings or apply fresh settings.

Let us know if the issue still exists.

[Suman M.]

Oops! I was using the previous password.
My assumption was due to some issue in htaccess file but htaccess file looks good. Can you please enable WP debug mode (in wp-config file) and check the error you are getting. You can also look for error in the server error log. Let us know.

[Suman M.]

Hi, it seems like you have changed the password for user “demo”. Please let us know.

[Suman M.]

Hi, I could see that PHP version you are using is 5.2, first please update to PHP version 5.6 or above. If you are still having the issue then please let us know your website’s wp-admin login details (as private reply), so that we can have a look at it.

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