Forum Replies Created

Viewing 15 posts - 8,281 through 8,295 (of 9,718 total)
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  • November 17, 2015 at 6:45 am in reply to: Calendar issue #5890
    Suman M.
    Post count: 12480

    Thanks for the screenshots. Are you using any plugin for this calendar or it’s a custom built script? Also, we’ll need your website’s wp-admin login details (as private reply) so that we can have a look at the issue further.

    November 16, 2015 at 8:11 pm in reply to: Instruction on how to completely hide Theme information or name in source? #5887
    Suman M.
    Post count: 12480

    Hi, please follow these steps:

    – goto HMWP Start Tab, select “Medium Privacy – More Compatibility” scheme and save the settings
    – goto Permalink & URLs tab and set “rename plugins” option to “all plugins”

    Note: Assuming that it’s WP single site and Apache server. Your site’s htaccess file should be writeable.

    Let us know if you trying to hide anything specific in the page source. Also let us know your website URL.

    November 16, 2015 at 8:08 pm in reply to: JS & Woocommerce page stopped loading #5885
    Suman M.
    Post count: 12480

    Hi, I tried accessing the Home page (http://voorbeeld.huureenkluisje.nl) but it redirects to http://voorbeeld.huureenkluisje.nl/kluisje/regulier-kluisje/ with 404 error. Can you please explain this?

    Also, generate debug report (from HMWP start tab) and post it here as private reply.

    November 16, 2015 at 8:03 pm in reply to: Hide My WP 4.5 Beta + Download link #5884
    Suman M.
    Post count: 12480

    Hi caleidor, you can update it from your site’s Dashboard >> Updates menu, or else follow the steps below:

    – save the current settings by clicking on “export current settings” button (save it in text file)
    – deactivate and delete hmwp plugin from Plugins page
    – download latest version of hmwp and upload it to your site
    – activate the plugin and import the previous settings

    November 16, 2015 at 7:59 pm in reply to: Images disappear – ajax conflict ? #5883
    Suman M.
    Post count: 12480

    I tried deactivating HMWP plugin, but http://my-tantricmassage.com/registration/ page is same in both the cases. Can you please check?

    Note: if you deactivate HMWP and then re-activate it, you’ll need to click on “restore previous settings” button in start tab. Also save the current settings by clicking on “export current settings” before deactivating the plugin.

    November 16, 2015 at 7:36 pm in reply to: web.config #5882
    Suman M.
    Post count: 12480

    Hi, I’ve assigned this ticket to the sr. support now. He shall get back to you soon.

    November 16, 2015 at 9:23 am in reply to: Calendar issue #5858
    Suman M.
    Post count: 12480

    Hi, it’s not clear what exactly is the issue you are having. Can you please explain with the help of some screenshots – what’s the issue and how actually it should be?

    November 15, 2015 at 4:36 pm in reply to: Add Media Upload shows HTTP Error #5852
    Suman M.
    Post count: 12480

    The upload feature that is being used is wordpress backend’s upload functionality and hence you’ll need to set the trusted user roles if HMWP is activated.

    November 15, 2015 at 4:32 pm in reply to: Fatal error: Call to undefined function wp_redirect() in /homepages/40/d59154269 #5851
    Suman M.
    Post count: 12480

    To change permission of htaccess file via FTP or ControlPanel

    November 15, 2015 at 5:33 am in reply to: WP site still detected on Wappalyzer #5847
    Suman M.
    Post count: 12480

    Hi, can you please let us know your website’s wp-admin login details (as private reply) so that we can have a look at the issue further.

    November 15, 2015 at 5:32 am in reply to: Add Media Upload shows HTTP Error #5846
    Suman M.
    Post count: 12480

    Hi, you need to goto HMWP general settings tab and set “Trusted User Roles” for the users (currently I’ve set all the roles as trusted ones). I tested with subscriber credentials above and could add media now.

    November 15, 2015 at 5:16 am in reply to: Fatal error: Call to undefined function wp_redirect() in /homepages/40/d59154269 #5845
    Suman M.
    Post count: 12480

    Follow these steps then –
    – apply “medium privacy” settings from HMWP start tab.
    – give ready only permission to htaccess file.

    November 15, 2015 at 5:12 am in reply to: WP Rocket Minify + Image URL Rewrite #5844
    Suman M.
    Post count: 12480

    Hi, sorry for the late reply. We’ll need to look further into this and we hope to fix the issue in the upcoming versions of the plugin. Thanks!

    November 15, 2015 at 5:08 am in reply to: web.config #5842
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    November 15, 2015 at 4:34 am in reply to: 500 Internal Server Error error #5841
    Suman M.
    Post count: 12480

    Hi, I checked the htaccess and HMWP settings, everything looks good, and the site seems to be working fine.

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Viewing 15 posts - 8,281 through 8,295 (of 9,718 total)
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